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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

An analytics and reporting software suite that displays custom reports on your factory's SPC quality, OEE/production data. This allows you to see the "big picture" of your enterprise from any location. You can connect your entire enterprise to run custom reports from any machine, any plant, or the whole company. You can view any aspect of your plant using a variety filters. You can manage workstations, control processes and calibrate sensors from any computer or smartphone anywhere in the world. To ensure that a unit or part is ready for the next stage, you can set routing and quality events. You can send custom alerts from any machine or plant to your phone or inbox, so you can view them wherever you are. You can see the performance and quality of your operation in real time to ensure you are on track. View the entire history and progression of every part of your operation, including errors and mistakes.

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift No 
AskNicely No 
CustomerGauge No 
FSWorks Yes 
Freshdesk No 
GetFeedback No 
Google Forms No 
Help Scout No 
HubSpot Customer Platform No 
Intercom No 
Medallia No 
Microsoft Dynamics 365 No 
Qualaroo No 
Qualtrics Customer Experience No 
Salesforce No 
SatisMeter No 
Snowflake No 
SurveyMonkey No 
SurveyMonkey Enterprise No 
Zendesk No 

Integrations

Amazon Redshift Yes 
AskNicely Yes 
CustomerGauge Yes 
FSWorks No 
Freshdesk Yes 
GetFeedback Yes 
Google Forms Yes 
Help Scout Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Medallia Yes 
Microsoft Dynamics 365 Yes 
Qualaroo Yes 
Qualtrics Customer Experience Yes 
Salesforce Yes 
SatisMeter Yes 
Snowflake Yes 
SurveyMonkey Yes 
SurveyMonkey Enterprise Yes 
Zendesk Yes 

Pricing Details

Pricing is by Seat per specific installations
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Symbrium

Founded

1978

Country

United States

Website

factorysystems.net/fsnet/#hello

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Product Features

Data Analysis

Data Discovery Yes 
Data Visualization Yes 
High Volume Processing Yes 
Predictive Analytics Yes 
Regression Analysis Yes 
Sentiment Analysis Yes 
Statistical Modeling Yes 
Text Analytics Yes 

Data Entry

Abbreviation Detection Yes 
Data Capture and Transfer Yes 
Data Cleansing Yes 
Data Entry Verification Yes 
Data Search Flexibility Yes 
Duplicate Detection Yes 
Flexible Search Yes 
Image Entry Yes 
Library Conversion No 
Mis-Keyed Variation Detection Yes 
Phonetic Variation Detection Yes 

Data Extraction

Disparate Data Collection Yes 
Document Extraction Yes 
Email Address Extraction No 
IP Address Extraction Yes 
Image Extraction No 
Phone Number Extraction No 
Pricing Extraction No 
Web Data Extraction Yes 

Data Mining

Data Extraction Yes 
Data Visualization Yes 
Fraud Detection No 
Linked Data Management Yes 
Machine Learning No 
Predictive Modeling No 
Semantic Search No 
Statistical Analysis Yes 
Text Mining No 

Data Visualization

Analytics Yes 
Content Management Yes 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display Yes 
Simulation Models Yes 
Visual Discovery Yes 

Product Features

Data Entry

Abbreviation Detection No 
Data Capture and Transfer No 
Data Cleansing No 
Data Entry Verification No 
Data Search Flexibility No 
Duplicate Detection No 
Flexible Search No 
Image Entry No 
Library Conversion No 
Mis-Keyed Variation Detection No 
Phonetic Variation Detection No 

Data Extraction

Disparate Data Collection No 
Document Extraction No 
Email Address Extraction No 
IP Address Extraction No 
Image Extraction No 
Phone Number Extraction No 
Pricing Extraction No 
Web Data Extraction No 

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