Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline and enhance your HOA's accounting, maintenance, and community operations by utilizing a unified solution tailored to your workflow. Do your communities follow distinct procedures for handling violations, architectural requests, or special assessments? FRONTSTEPS Caliber provides a comprehensive answer as part of the leading HOA management suite that prioritizes both connectivity and homeowner satisfaction. Increase productivity and reduce mistakes with the most thorough software available for HOA accounting and community management. This platform enables community managers to easily submit violations and maintenance requests from their mobile devices while on the go. Are there communities that fall outside of cellular service coverage? No worries—inspections can be completed effortlessly without an internet connection. It serves as a user-friendly portal for homeowners to process online payments, submit maintenance and architectural requests, and much more. As your business expands, a robust software foundation is essential, and the FRONTSTEPS suite is designed to support that growth effectively. By integrating all these features into one system, you can ensure seamless operations and improved communication within your communities.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
AvidXchange
Yes
Axos Bank
Yes
CINC Systems
Yes
ClickPay
Yes
EntraPass
Yes
HID SAFE
Yes
My Green Condo
Yes
Nabr Network
Yes
Pilera Property Management
Yes
TownSq
Yes
Integrations
AvidXchange
No
Axos Bank
No
CINC Systems
No
ClickPay
No
EntraPass
No
HID SAFE
No
My Green Condo
No
Nabr Network
No
Pilera Property Management
No
TownSq
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FRONTSTEPS
Country
United States
Website
www.calibersoftware.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No