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Description
We created the Field Operations Safety Management System, abbreviated as FOSMS, to enhance the efficiency of gathering and managing field-related information. This solution is employed by utility field personnel on their mobile devices to document compliance during safety inspections, report hazards encountered in the field, and oversee inspections of equipment used in the field. The development of FOSMS was informed by extensive research conducted alongside leading electric, gas, and water utility companies. Due to the product's success, we established a sister company, UtilSoft, which is a wholly-owned subsidiary of Capricorn Systems, responsible for the marketing and sales of FOSMS. Capricorn Systems prides itself on delivering high-quality solutions by establishing effective processes and teams tailored to meet customer needs. Founded in 1991 in the Atlanta Metro Area, we have consistently demonstrated our technical proficiency, expertise in digital services, and innovative product development. Over the years, we have extended our services to government organizations, insurance firms, and the energy sector, establishing ourselves as a trusted partner in these industries. Our commitment to excellence drives us to continually improve and adapt to the evolving demands of our clients.
Description
Our Utility Management System (UMS) is specifically designed to cater to the requirements of small to medium-sized water utilities. It provides a comprehensive solution that automates and integrates a wide array of utility functions, whether on a cost-effective and robust IBM i Power Server or via cloud technology. This cohesive system enhances the efficiency of service delivery, billing, and payment operations, leading to significant improvements in the productivity of both field staff and office personnel. Similarly, the iDOCS Medical Practice Management System offers a versatile solution for medical practices across various specialties, including the specialized needs of anesthesiology and radiology, while also accommodating the demanding workload of medical billing services. Furthermore, iDOCS meets the needs of Medicaid billing and non-profit service providers, ensuring a broad range of support. Available in both cloud and on-premise formats on IBM i Power servers, our practice management solution is tailored to enhance operational efficiency and effectiveness. With these capabilities, both systems are positioned to greatly benefit their respective industries.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capricorn Systems
Founded
1991
Country
United States
Website
capricornsys.com/products-portfolio/fosms/
Vendor Details
Company Name
Arkansas Data Services
Founded
1980
Country
United States
Website
arkdataservices.com
Product Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management