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Description
With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.
Description
The dissemination of information necessitates a collaborative approach among individuals and groups within various agencies and associated third-party organizations. Responses must be prompt, carefully balancing the right to access with the imperative to safeguard sensitive information. Objective OpenGov is designed to assist specialized personnel and teams in effectively navigating these intricate requirements, enabling swift responses to information access requests. By automating workflows, it minimizes administrative time and enhances the volume of requests that can be effectively managed. Additionally, workflows empower process owners to assign, monitor, and manage information access requests in accordance with established timelines. Participants receive comprehensive checklists and guidelines detailing their responsibilities while also being informed about relevant legislative mandates. Setting specific response dates and other critical deadlines for each phase of the process is essential. Furthermore, actionable emails and automated reminders play a crucial role in ensuring timely release of responses to applicants, thereby maintaining compliance and efficiency. This streamlined process ultimately fosters transparency and accountability in information sharing.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OPEXUS
Country
United States
Website
www.opexustech.com/product/foiaxpress/
Vendor Details
Company Name
Objective
Country
Australia
Website
www.objective.com.au/products/objective-opengov