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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.

Description

Introducing Lateral's cutting-edge automation software designed for government and council operations, featuring capabilities in case management, credit control, debt recovery, CRM, and collections. Our primary mission is to safeguard your most precious resource: time. Recognizing that time is a finite resource, we advocate for a future where individuals focus on tasks that require human ingenuity and insight, leaving repetitive processes to automated solutions. By enhancing the efficiency of business operations for numerous enterprises, public institutions, legal firms, and various organizations worldwide, we automate tedious manual tasks and optimize system usability to reduce the time needed for operators to engage with the software. Lateral provides a versatile system that serves a multitude of functions, offering advanced CRM and case management solutions tailored for legal, governmental, financial sectors, contact centers, and collections departments. Our workflow automation solutions are designed to simplify and streamline processes, and our expert consultants are available to assist in credit control, debt recovery, and enforcement strategies. Ultimately, Lateral empowers your organization to maximize productivity while minimizing operational bottlenecks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OPEXUS

Country

United States

Website

www.opexustech.com/product/foiaxpress/

Vendor Details

Company Name

Lateral Technology

Country

United Kingdom

Website

getlateral.com

Product Features

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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