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support

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Description

With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.

Description

FreeBalance's solutions enable governments to enhance the wellbeing of their citizens, fight corruption, and promote economic prosperity globally. Our comprehensive software, professional services, and dedicated personnel are designed to deliver impactful public sector solutions that increase transparency, boost effectiveness, restore public trust, facilitate reforms, and unlock innovative opportunities. As a purpose-driven organization, FreeBalance prioritizes the creation of sustainable value for all stakeholders through a tailored portfolio of government services that utilize technology-agnostic tools and best practices. Additionally, FreeBalance proudly endorses the UN Global Compact. With a presence in over 25 countries, the FreeBalance Accountability Suite™ is relied upon to manage more than $350 billion in public funds. This goes beyond mere financial management; FreeBalance's solutions empower governments to provide their citizens with enhanced economic growth, accountability, and transparency, ultimately leading to a more engaged and informed populace. By fostering partnerships and advocating for responsible governance, we strive to make a meaningful difference in the communities we serve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OPEXUS

Country

United States

Website

www.opexustech.com/product/foiaxpress/

Vendor Details

Company Name

FreeBalance

Website

www.freebalance.com

Product Features

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment Yes 
Utility Billing No 
Work Order Management No 

Alternatives

Alternatives

Libria Reviews

Libria

MSF&W