Average Ratings 0 Ratings
Average Ratings 13 Ratings
Description
FMX is a facility management software that was developed by facilities managers. The software allows organizations to streamline their day-today operations, show how their team is performing, as well as reveal any blind spots that could be hindering their ability to maximize their resources.
Reduce work order resolution time, manage preventive maintenance tasks, and manage all your equipment and assets in one easy-to use system.
FMX provides ongoing customer support and training. They are happy to report a 98% customer rating and an average response time of 30 minutes. The solution is accessible via any web browser, mobile or desktop, and can be accessed by unlimited users at no additional cost. FMX is the solution for you. The team will make it their priority to help achieve operational excellence and improve your bottom-line.
Description
NewWaySERVICE is an online service order software to manage requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests.
NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it.
Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc.
You can create a free trial account at NewWaySERVICE.com and start using it right away.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
QuickBooks Online
Yes
First Arriving Dashboards
Yes
Blackbaud K-12
Yes
Church Community Builder
Yes
FastReport FMX
Yes
JD Edwards EnterpriseOne
Yes
QuickBooks Online Advanced
Yes
Slack
Yes
Sockeye
Yes
Veracross
Yes
Integrations
QuickBooks Online
Yes
First Arriving Dashboards
No
Blackbaud K-12
No
Church Community Builder
No
FastReport FMX
No
JD Edwards EnterpriseOne
No
QuickBooks Online Advanced
No
Slack
No
Sockeye
No
Veracross
No
Pricing Details
$35/user/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$27/month/user or less
You only have to pay for technicians who need to have work orders assigned to them.
You do not have to pay for dispatchers or administrative staff who access the application.
Access to the customer portal is also free for your customers.
You do not have to pay for dispatchers or administrative staff who access the application.
Access to the customer portal is also free for your customers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FMX
Founded
2012
Country
United States
Website
www.gofmx.com
Vendor Details
Company Name
OroLogic Inc.
Founded
1996
Country
Canada
Website
www.NewWaySERVICE.com
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
Yes
Location Tracking
No
QR Codes
Yes
Reservations
Yes
Service History
Yes
Building Maintenance
Asset Tracking
Yes
Commercial Properties
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Management
Yes
Job Costing
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Residential Properties
Yes
Routing
Yes
Scheduling
Yes
Work Order Management
Yes
CMMS
Asset Tracking
Yes
Calibration Management
Yes
Inventory Control
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Facility Management
Asset Management
Yes
Commercial Properties
Yes
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
Yes
Inspection Management
Yes
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
Yes
Room Scheduling
Yes
Schools
Yes
Space Planning
No
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
Yes
Multi-Channel Management
No
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Preventive Maintenance
Condition Monitoring
Yes
Inspection Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
Yes
Purchasing
Yes
Reminders
Yes
To-Do List
Yes
Vendor Management
Yes
Work Order Management
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
Yes
Employee Scheduling
Yes
Facility Scheduling
Yes
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
Yes
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
Yes
Resource Scheduling
Yes
Room Booking Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
No
Scheduling
Yes
Task Management
Yes