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support

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Description

Bizgaze empowers and empowers SMB with FLO Flo is designed for independent business owners like Distributors, Retailers, and Manufacturers with the right vision to scale up their businesses on a shared platform. Automated Tasks can empower your team: Any business can become more conservative and thoughtful by embracing Business Automation. FLOTM Automation can help you create automated tasks that all stakeholders can use to make the most of your time. Victory over the Market Businesses that are technology-enabled always have an advantage over traditional businesses. Technology-driven businesses have seen a rapid growth over the past decade. Automation gives you the edge to win over your Market. 1. Appstore and Play Store white-labeled mobile app* 2. Complete Control of the Business Process 3. Integrate with an existing ERP. 5. GPS-enabled Workflows allow for real-time asset tracking. 7. For faster engagement, real-time notifications are available

Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zoho CRM Yes 
Amazon S3 No 
Amazon Web Services (AWS) No 
Azure SQL Database No 
Confluence No 
Freshdesk No 
Google Cloud SQL No 
Gorgias No 
HubSpot CRM No 
Intercom No 
LiveChat No 
MySQL No 
Odoo Yes 
PostgreSQL No 
Snowflake No 
Zendesk No 
Zoho Books Yes 
Zoho CRM Plus Yes 
Zoho Desk No 

Integrations

Salesforce Yes 
Zoho CRM Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Azure SQL Database Yes 
Confluence Yes 
Freshdesk Yes 
Google Cloud SQL Yes 
Gorgias Yes 
HubSpot CRM Yes 
Intercom Yes 
LiveChat Yes 
MySQL Yes 
Odoo No 
PostgreSQL Yes 
Snowflake Yes 
Zendesk Yes 
Zoho Books No 
Zoho CRM Plus No 
Zoho Desk Yes 

Pricing Details

₹1500 per user per month
For Parallel Connections up to 100 with no User License Cost is
8,00,000 One Time Cost.
3,00,000 Recurring Price per year.
No separate Implementation charges.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BizGaze Limited

Founded

2012

Country

India

Website

bizgaze.com/flo-series.html

Vendor Details

Company Name

Helpware

Founded

2015

Country

United States

Website

www.helpware.com

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM Yes 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management No 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management Yes 
Warehouse Management Yes 

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