Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
It is an easy-to-use online CRM that allows B2C businesses to manage 100,000 leads and automate customer touchpoints, without having to change their sales process. It integrates seamlessly with third-party software and ensures compliance with regulators and GDPR.
All the features you need in one place, a complete platform
Contact us by phone, email, SMS, or postal mail
- A powerful CRM that will help you manage 100,000 leads
Intelligent workflows that automate your processes
- Seamless integrations via our API, webhooks or Zapier integration
- Multi-channel marketing automation
- Custom reporting and analytics
- Partner features (ideal if you sell, buy or refer leads).
FLG is used by over 5,000 users to automate and manage their processes.
To learn more about how we can help you, request a demo.
Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aircall
Yes
Buffer
Yes
Circle Loop
Yes
Dropbox
Yes
Easyflow
Yes
Flow XO
Yes
LeadsBridge
Yes
Mailchimp
Yes
QuickBooks Online
Yes
Virtual Cabinet
Yes
Integrations
Aircall
No
Buffer
No
Circle Loop
No
Dropbox
No
Easyflow
No
Flow XO
No
LeadsBridge
No
Mailchimp
No
QuickBooks Online
No
Virtual Cabinet
No
Pricing Details
£16.50/user
Plus £82.50/month for 5 users (additional users £16.50)
XL £137.50/month for 5 users (additional users £27.50)
Concierge £262.50/month (additional users £52.50)
XL £137.50/month for 5 users (additional users £27.50)
Concierge £262.50/month (additional users £52.50)
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FLG Business Technology
Founded
2007
Country
United Kingdom
Website
getflg.com
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Nurturing
Yes
Lead Scoring
No
Lead Segmentation
Yes
Pipeline Management
No
Prospecting Tools
No
Source Tracking
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No