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features
design
support

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Description

Real-time automated access to financial data is essential in the contemporary digital landscape. Modern banking customers increasingly expect instant availability of their financial information, and FIS’ telephone banking solutions and software are tailored to meet this demand by offering seamless access anytime and anywhere. With user-friendly menus and customizable options, our phone banking service prioritizes delivering an exceptional experience for your clientele. FIS is committed to staying at the forefront of industry advancements, empowering businesses across various sectors, including merchants, banking, and capital markets, to navigate the rapidly changing competitive environment and enhance their growth and operational effectiveness. As a crucial player in global commerce and financial transactions, FIS is dedicated to fostering the success of businesses and communities by innovating the methods through which the world engages in payments, banking, and investments, proudly serving over 20,000 clients and more than a million merchants. Our mission is to continuously evolve and improve how financial services are delivered, ensuring that we remain a trusted partner in our clients' journeys toward achieving their goals.

Description

In today's banking landscape, customers increasingly seek tailored and convenient services, prompting financial institutions to collaborate with First Data to enhance the value of each customer interaction. By utilizing First Data's user-friendly banking solutions, institutions can effectively meet their clients' desires for improved convenience, thanks to technology that streamlines every transaction while bolstering security. Strengthen customer relationships and identify fresh growth opportunities with our extensive range of solutions tailored for both merchant clients and consumers alike. Our innovative products enable financial institutions to provide a seamless, swift, secure, and intelligent electronic commerce experience. The journey to personalized banking starts here, where First Data offers a unified, comprehensive processing platform for all types of payment cards, loans, prepaid accounts, and commercial card products. Additionally, First Data’s OmniPay technology stands out as the preferred solution for cost-effective and efficient multi-currency, multi-country payment processing. With such diverse offerings, First Data ensures that financial institutions are well-equipped to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Sandbox Banking Yes 
ARGO Yes 
Advantage No 
Bailbooks No 
CXInfinity Yes 
CoreConnect Foundation Yes 
Elite mCommerce No 
IQService Yes 
Kinective Bridge Yes 
Lariat Collections Platform No 
NMI Gateway No 
PegasusCRM No 
ProcessOut No 
SOLVR No 
SellersCommerce No 
ShopSite No 
VEVS Boat Rental Software Yes 
Winpharm No 
onePOS No 

Integrations

Sandbox Banking Yes 
ARGO No 
Advantage Yes 
Bailbooks Yes 
CXInfinity No 
CoreConnect Foundation No 
Elite mCommerce Yes 
IQService No 
Kinective Bridge No 
Lariat Collections Platform Yes 
NMI Gateway Yes 
PegasusCRM Yes 
ProcessOut Yes 
SOLVR Yes 
SellersCommerce Yes 
ShopSite Yes 
VEVS Boat Rental Software No 
Winpharm Yes 
onePOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Vendor Details

Company Name

First Data

Founded

1971

Country

United States

Website

www.firstdata.com/en_br/products/financial-institutions-br.html

Product Features

Mobile Banking

Bill Payment Yes 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet Yes 
P2P Payments Yes 
Remote Deposit Yes 
SMS Banking No 
Transaction Monitoring Yes 
Voice Banking No 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Alternatives

Alternatives

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