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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FIESA is a sophisticated and intelligent field service automation platform that leverages Microsoft Dynamics 365 to optimize all dimensions of field operations. This software automates critical processes such as work order management, technician scheduling, dispatching, and facilitates immediate communication with customers. With more than 15 years of expertise in software development, FIESA significantly boosts workforce efficiency, minimizes operational expenses, and enhances service quality within the field service sector. It incorporates advanced features like AI and IoT-driven predictive maintenance, seamless integration with WhatsApp for quick technician updates, and accessibility across various devices including desktops, tablets, and smartphones. Among its capabilities are contract management, inventory tracking, detailed work order and asset oversight, along with robust analytics and reporting functionalities. FIESA is tailored specifically for technicians, ensuring they remain connected in the field, which not only improves service efficiency but also allows for dynamic workforce management in real-time. By harnessing these features, FIESA empowers organizations to deliver exceptional service and adapt quickly to changing operational needs.

Description

LogiNext Field™ is an all-encompassing mobile workforce management tool that effectively schedules and optimizes tasks according to their priority for ever-evolving mobile field services, including field sales representatives, technicians, HVAC staff, and medical representatives, by leveraging innovative algorithms for workforce and work order management. This dynamic software also features capabilities for load distribution and the re-routing of service requests based on customer preferences or the proximity of available agents in the field. Additionally, it manages cash and card transactions, including Cash on Delivery (COD) at the point of sale, while providing electronic proof of service through images, signatures, timestamps, and geo-coordinates of customers, ensuring a comprehensive and efficient service experience. The integration of these features allows for enhanced operational efficiency and customer satisfaction in a rapidly changing market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LogiNext No 
Microsoft Dynamics 365 Yes 

Integrations

LogiNext Yes 
Microsoft Dynamics 365 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FIESA

Country

United States

Website

fiesa.app/

Vendor Details

Company Name

LogiNext

Founded

2013

Country

India

Website

www.loginextsolutions.com/products/field

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Sales

Activity Tracking No 
CRM No 
Channel Management No 
Collaboration Tools No 
Controlled Access No 
Dashboard Management No 
Expense Management No 
Fast Estimates No 
Inventory Management No 
Invoices No 
Lead / Opportunity Management No 
Online Payments No 
Order Management No 
Quoting No 
Reporting / Analytics No 
Route Optimization No 
Territory Management No 
Time Tracker No 
Visit Scheduling No 
Workflow Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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