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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Unleash the potential of rapid omnichannel experience development and implementation with the FICX No-Code CX Platform, transforming what once took months into mere days. This versatile tool allows you to craft omnichannel solutions tailored to any sector, seamlessly integrating both native and third-party features. You can personalize the aesthetics to align perfectly with your brand identity, ensuring a cohesive customer journey. By deploying digital customer experience processes across all interaction points, you can significantly boost self-service adoption. This empowers customers to enjoy uniform experiences across various screens and devices. Additionally, bridge the divide between your customers and technological infrastructure with a fully integrated digital experience. Harness the power of pre-built connectors, comprehensive APIs, and SDKs to easily connect with back-end services, streamlining operations and enhancing user satisfaction. Ultimately, the FICX platform positions your business to respond swiftly and effectively to evolving customer needs.

Description

Omnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Five9 Yes 
NiCE CXone Mpower Yes 
Salesforce Yes 
Snowflake Yes 
Stripe Yes 
Zendesk Yes 

Integrations

Five9 No 
NiCE CXone Mpower No 
Salesforce No 
Snowflake No 
Stripe No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FICX

Founded

2012

Country

Israel

Website

ficx.com

Vendor Details

Company Name

Pisano

Founded

2015

Country

Turkey

Website

www.pisano.co

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

No-Code Development

AI-Assisted Development No 
Business Process Automation No 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop No 
Integrations Management No 
Iteration Management No 
Performance Monitoring No 
Requirements Management No 
Templates No 
Visual Modeling No 
Web / Mobile App Development No 
Workflow Management No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Alternatives

Alternatives

Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group