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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Unleash the potential of rapid omnichannel experience development and implementation with the FICX No-Code CX Platform, transforming what once took months into mere days. This versatile tool allows you to craft omnichannel solutions tailored to any sector, seamlessly integrating both native and third-party features. You can personalize the aesthetics to align perfectly with your brand identity, ensuring a cohesive customer journey. By deploying digital customer experience processes across all interaction points, you can significantly boost self-service adoption. This empowers customers to enjoy uniform experiences across various screens and devices. Additionally, bridge the divide between your customers and technological infrastructure with a fully integrated digital experience. Harness the power of pre-built connectors, comprehensive APIs, and SDKs to easily connect with back-end services, streamlining operations and enhancing user satisfaction. Ultimately, the FICX platform positions your business to respond swiftly and effectively to evolving customer needs.

Description

With ready-made templates and numerous integrations, we significantly reduce your time to market. Today's customers possess extraordinarily high expectations, and traditional approaches to crafting digital experiences fall short. This highlights the necessity for a platform that simplifies the creation of captivating and tailored digital interactions. By effortlessly incorporating your current technology ecosystem, Lumavate enables you to deliver compelling and data-informed digital experiences for customers, employees, and partners alike. Embrace the future of digital experience creation and meet the evolving needs of your audience effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Five9
NICE CXone Mpower
Salesforce Sales Cloud
Snowflake
Stripe
Talkdesk
Zendesk

Integrations

Five9
NICE CXone Mpower
Salesforce Sales Cloud
Snowflake
Stripe
Talkdesk
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FICX

Founded

2012

Country

Israel

Website

ficx.com

Vendor Details

Company Name

Lumavate

Country

United States

Website

www.lumavate.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Alternatives

Alternatives

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