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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

As the premier rules authoring tool from FICO and the top decision rules management platform globally, FICO® Blaze Advisor® enhances management of high-volume operational decisions. This innovative solution offers businesses in various sectors a scalable approach that fosters unparalleled agility and effectiveness in making informed, transparent, and superior business choices. With Blaze Advisor, business users benefit from diverse techniques for authoring, testing, deploying, and managing rules, including decision trees, scorecards, decision tables, graphical decision flows, and tailored templates. Additionally, it allows for the monitoring of business performance through user-defined events, which lays the groundwork for strategic orchestration and champion/challenger scenarios. Its robust capabilities for impact and decision analysis not only provide clarity but also offer multiple avenues for developing and refining the strategies critical to achieving success. Ultimately, Blaze Advisor equips organizations with the tools they need to stay ahead in an ever-evolving marketplace.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

OpenText Analytics Database (Vertica)
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse

Integrations

OpenText Analytics Database (Vertica)
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FICO

Founded

1984

Country

United States

Website

www.fico.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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