Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As the premier rules authoring tool from FICO and the top decision rules management platform globally, FICO® Blaze Advisor® enhances management of high-volume operational decisions. This innovative solution offers businesses in various sectors a scalable approach that fosters unparalleled agility and effectiveness in making informed, transparent, and superior business choices. With Blaze Advisor, business users benefit from diverse techniques for authoring, testing, deploying, and managing rules, including decision trees, scorecards, decision tables, graphical decision flows, and tailored templates. Additionally, it allows for the monitoring of business performance through user-defined events, which lays the groundwork for strategic orchestration and champion/challenger scenarios. Its robust capabilities for impact and decision analysis not only provide clarity but also offer multiple avenues for developing and refining the strategies critical to achieving success. Ultimately, Blaze Advisor equips organizations with the tools they need to stay ahead in an ever-evolving marketplace.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
OpenText Analytics Database (Vertica)
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse
Integrations
OpenText Analytics Database (Vertica)
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
TotalEclipse
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FICO
Founded
1984
Country
United States
Website
www.fico.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control