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Description
FCS1 consolidates FCS’ top-tier hospitality solutions into a single, sleek application designed to adapt to the dynamic requirements of hotels. Featuring 19 modules and continually expanding, FCS1 encompasses all aspects of hotel operations, including cleaning, service delivery, and complaint management. Tailor a management system specifically for your hotel using FCS1, which offers a no-obligation trial period to explore its full capabilities. Users can effortlessly navigate through various modules using one secure username and password, while the system automatically escalates issues to ensure timely resolutions. With FCS1, access is available anytime and on any internet-connected device, providing a lightning-fast, straightforward deployment that eliminates the need for complex installations. You can manage up to 10 properties from a single account, and easily track outstanding tasks by clicking on the designated pins displayed on the interactive map. This streamlined approach not only simplifies operations but also enhances overall efficiency and guest satisfaction.
Description
Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6 per room per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FCS
Founded
1982
Country
Singapore
Website
fcscs.com/fcs1/
Vendor Details
Company Name
Trabble
Founded
2015
Country
Singapore
Website
www.trabble.co/products
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental