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Average Ratings 0 Ratings
Description
FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.
Description
Teams can express their ideas through live illustrations, augmented reality indicators, laser pointers, real-time speech-to-text transcription, and walkie-talkies, in addition to using common tools like chat messaging and screen sharing. With Tandem, you can establish global permissions and effortlessly access data via external business intelligence platforms. Our solution is compatible with Single-Sign-On (SSO) and integrates seamlessly with enterprise access directories. Utilizing our comprehensive logs ensures that high-level enterprise data remains accurate and well-organized for user and device registrations. Video conferencing is accessible across desktop, mobile, and headset devices, allowing your team to stay connected no matter where they are in your facility. Furthermore, users can showcase a detailed view of equipment and instruments through a video camera on a wearable headset, enabling them to troubleshoot objects swiftly and effectively. This functionality not only enhances collaboration but also significantly accelerates problem-solving processes within teams.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FASTEP
Website
fastep.io
Vendor Details
Company Name
Apprentice.io
Founded
2014
Country
United States
Website
www.apprentice.io/product/packages/tandem-collaboration