Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.
Description
HELPAR is a highly effective collaborative tool designed for remote assistance, integrating video streaming with augmented reality (AR) technology. This advanced system overlays the camera feed from the user’s device with digital visuals, facilitating interactive experiences and the use of AR markers. Users can effortlessly initiate a live video session using their smartphone or smart glasses, allowing for immediate demonstration and explanation of issues. Similar to traditional remote support platforms, it enables real-time sharing of videos and images, but with the added advantage of AR annotations that enhance the clarity of communication. Once placed during a session, these sticky annotations maintain their position for the duration of the remote assistance call, simplifying the process of addressing specific problems. Users can easily highlight areas of concern by utilizing AR markers, while also having the capability to establish trackers based on 3D models, CAD data, or 3D scans without needing complicated setups. This seamless integration of technology not only enhances collaboration but also significantly improves the efficiency of remote guidance.
API Access
Has API
No
API Access
Has API
No
Integrations
INDOAR
No
SERVICE AR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FASTEP
Website
fastep.io
Vendor Details
Company Name
VIEWAR
Founded
2011
Country
Austria
Website
www.viewar.com/products/helpar