Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
Description
datango is a holistic digital adoption platform that combines performance support, learning management, and documentation into a comprehensive package for employee enablement. It enables organizations to produce intuitive e-learning content that accelerates employee onboarding and software familiarity. The platform integrates an authoring and documentation tool, a learning management system, and individual live help, streamlining training and support processes. datango is effective for software rollouts, change management initiatives, and creating detailed user documentation, helping to maximize user performance. Its Performance Suite specifically focuses on speeding up software deployments while increasing employee proficiency and expanding skill sets. datango assists companies at every stage of digital transformation projects, ensuring smooth transitions and higher adoption rates. By providing all necessary tools in one platform, it reduces complexity and training time. This makes datango an essential solution for businesses aiming to improve technology adoption and user success.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Vendor Details
Company Name
PARIS AG
Founded
2016
Country
Germany
Website
datango.com
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding