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Description

Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.

Description

Spekit is the modern sales enablement platform that unifies sales content and learning, and enables your reps in their flow of work with AI Sidekick, the most contextual Just-in-Time Sales Assistant™. AI Sidekick uses contextual AI agents (leveraging CRM, call intelligence, Gong, email information, etc.) to understand reps’ precise needs, and then surfaces personalized coaching, messaging support, answers, and learning. By enabling them in the flow of work™, AI Sidekick helps reps effortlessly prepare for calls, follow up, or create tailored deal rooms and buyer experiences, leading to better, faster deal execution, stronger buyer relationships, and reduced ramp times. This powerful Just-in-Time Enablement approach is backed by comprehensive sales content management capabilities that unite the best of DAP, KMS, CMS, and LMS features. With a robust repository, AI editing and governance features, and a built-in change management solution, enablement and marketing teams can effortlessly combat content decay and ensure consistent messaging. Beyond AI-powered content automation and delivery, Spekit provides granular analytics on content consumption and buyer engagement to optimize strategy and revenue attribution.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Amazon S3
CSS
Confluence
Dailymotion
Freshdesk
Google Chrome
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Microsoft Edge
Microsoft Outlook
Outreach
Segment
ServiceNow
Vimeo
Workday HCM
Zapier
Zendesk

Integrations

Slack
Amazon S3
CSS
Confluence
Dailymotion
Freshdesk
Google Chrome
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Microsoft Edge
Microsoft Outlook
Outreach
Segment
ServiceNow
Vimeo
Workday HCM
Zapier
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FAQPRIME

Website

www.faqprime.com

Vendor Details

Company Name

Spekit

Founded

2018

Country

United States

Website

www.spekit.com

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Content Management

Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Alternatives

Alternatives