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Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
Description
Oracle Guided Learning serves as a digital adoption solution that offers in-application assistance, enabling organizations to speed up, expand, and sustain their cloud transformations effectively. This platform allows administrators to efficiently share updates, oversee ongoing changes, and provide training materials directly to users right when they need them, seamlessly integrating into their workflow. By utilizing various in-application guides such as messages, process guides, step guides, smart tips, and beacons, you can create a tailored learning experience that can be applied across any business process. Furthermore, enhancing user engagement and adoption is possible by integrating content like videos, images, text, and links into each guide, thereby facilitating updates, supporting user enablement, and improving the overall experience. You can also centralize the management of your configurations, content, and analytics all in one place, thanks to the Oracle Guided Learning Console, which offers a dedicated space for enterprise collaboration and organization. This streamlined approach not only simplifies the learning journey but also ensures that organizations remain agile and responsive to their users’ needs.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Oracle Cloud Infrastructure
Oracle University
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Oracle Cloud Infrastructure
Oracle University
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/education/guided-learning/
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding