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Description
Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.
Description
Identify and target particular groups of users by analyzing their characteristics, behaviors, and trends. Facilitate the recruitment of participants for contextual user interviews effortlessly! Integrate Jimo with your Calendar to streamline the process. Create an interactive environment for users to provide feedback on various elements such as surveys, Figma designs, maze concepts, Typeform questionnaires, and additional tools. Ensure that users are informed about the latest features and enhancements. Publish your recent updates and improvements, showcasing them within the app through a top bar, pop-in notifications, or snippets to enhance user interaction. Further elevate user engagement by presenting a visually appealing changelog that details your latest product updates, newly introduced features, bug fixes, and much more, fostering a continuous dialogue with your audience. By doing so, you not only keep users informed but also encourage them to explore and utilize the new functionalities.
API Access
Has API
API Access
Has API
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Integrations
Amazon S3
CSS
Calendly
Dailymotion
Freshdesk
Intercom
Loom
Mixpanel
Segment
Slack
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FAQPRIME
Website
www.faqprime.com
Vendor Details
Company Name
Jimo
Country
France
Website
www.usejimo.com
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Product Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding