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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Discover a friendly and straightforward way to enhance customer support with chat automation. Combine AI-driven automation with live chat for round-the-clock engagement with your customers. FAQ Bot tirelessly manages conversations with clients every day, ensuring that when necessary, they can seamlessly connect with your team through live chat. Experience the advantages of both a chatbot and live chat solution, essentially giving you an additional sales and customer service team that’s always on standby. Effectively handle increased demand during busy times without any uncertainty. Gain insights into the genuine inquiries from your customers, allowing you to tailor your sales and service strategies accordingly. This versatile chatbot, specifically designed for your needs, is acknowledged by Microsoft as a frontrunner in customer engagement. Getting started with FAQ Bot is a breeze, and our support team is available should you need assistance. You can easily create your chatbot, determine its purpose—whether it's addressing queries or guiding marketing journeys—or even both, while also defining its unique personality to resonate with your audience. Moreover, the setup process is swift, enabling you to enhance your customer experience in no time.

Description

Delivering quick and friendly service to online shoppers is essential for establishing their trust and securing their business. With PHP Live Helper’s online chat solution, you have the opportunity to cultivate that trust and boost sales by offering customers immediate support while they browse. This user-friendly, web-based customer support software allows you to access essential communication tools from any location, making it easier to respond to inquiries, support customers, and enhance your eCommerce enterprise. By integrating "live" customer assistance and visitor interaction features into your online store, you can effectively increase sales. Engaging in real-time chats with your online clientele not only helps you address their concerns but also enhances their confidence, ultimately leading to a higher conversion rate on your eCommerce platform. This integration can significantly transform the shopping experience, making it more personal and responsive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$599 per month
Free Trial Yes 
Free Version No 

Pricing Details

$13.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Theta

Founded

1995

Country

New Zealand

Website

www.faqbot.nz

Vendor Details

Company Name

Turnkey Web Tools

Website

www.turnkeywebtools.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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