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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The FACTS® suite of products caters to various business sectors through a unified information system, including Health, Indemnity, TPA, PPO, HMO, PHO, IPA, MSO, Group Administration, COBRA, Section 125-Integrated Flexible Benefits, and Workers' Compensation with Integrated Managed Care, ensuring comprehensive 24-hour coverage. Since the establishment of HIPAA, the architecture of the FACTS® system has been rooted in solutions that adhere to HIPAA standards. Committed to facilitating a straightforward and efficient journey toward HIPAA compliance, FACTS® prioritizes readiness well in advance of the required federal deadlines. The fully integrated, interactive systems provided by FACTS®—accessible via the Internet and voice—equip healthcare professionals and administrators with around-the-clock access to vital claims and benefit information, in addition to enabling real-time transactions like EDI claim submissions online. By utilizing these tools, organizations can significantly enhance their risk management and insurance oversight capabilities. Furthermore, FACTS® remains dedicated to continuously improving its offerings to better serve its users.

Description

With the convenience of virtual diagramming, voice annotation, photo documentation, and comprehensive pricing features, everything you need is at your fingertips. By efficiently and precisely gathering claim information directly at the site, follow-up visits are often rendered unnecessary, allowing for deeper engagement with policyholders during the settlement process. Adjusters can seamlessly document, estimate, and finalize claims in just a few simple steps, resulting in quicker, more efficient, and accurate settlements. The Mobile Claims platform ensures that estimates made on-site can quickly transition into settlements. Utilizing intelligent questionnaires, our technology can create tailored, loss-specific estimates significantly faster than conventional methods. The system is designed for easy integration, training, and usability, drastically reducing the costs associated with change while offering substantial advantages for carriers, adjusters, contractors, and policyholders. Additionally, it comes fully equipped with features such as aerial imagery and measurement, 3D virtual diagramming, geospatial visualization, and video collaboration, making it a comprehensive solution for modern claims processing. Overall, this innovative approach not only enhances productivity but also fosters better communication among all parties involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gradelink SIS Yes 
Hover No 
RoofScope No 

Integrations

Gradelink SIS No 
Hover Yes 
RoofScope Yes 

Pricing Details

$25000 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ebix

Founded

1989

Country

United States

Website

www.ebix.com/facts

Vendor Details

Company Name

Symbility Solutions

Founded

2002

Country

Canada

Website

www.symbilitysolutions.com/symbility-property/our-products/mobile-claims/

Product Features

Claims Processing

Adjustor Management Yes 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management Yes 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

Product Features

Claims Processing

Adjustor Management Yes 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims Yes 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

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