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support

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Description

In the past, the ideal response time, often referred to as the "Golden Hour," has now been reduced to a maximum of five minutes. Longtime advocates of the BCI emergency communications emphasize that to handle a crisis properly, swift and efficient action is essential, alongside proactive crisis management strategies. The effectiveness of smart mobilization and alerting technologies is significantly enhanced when they are paired with thorough preparation and ongoing vigilance for possible disasters and vulnerabilities. Consequently, effective crisis management initiates at an early stage with our FACT24 CIM 360° solution, which offers preventive strategies in the realm of risk management, digital emergency planning, and continuous risk assessment. This approach empowers security managers to maintain a comprehensive view of all incidents, as even minor issues can rapidly escalate into major emergencies. By being well-prepared, security managers can take immediate and proactive measures, ensuring a more robust response to any unfolding situation. Ultimately, this integrated method not only mitigates risks but also fosters a culture of readiness and resilience.

Description

FacilityOS is an all-encompassing, modular cloud-based solution that enhances and automates the management of facilities, assets, and visitors by integrating various functions such as visitor check-in, contractor compliance, emergency evacuation management, physical access credentialing, and logistics/package tracking into a single platform. Employed by thousands of locations globally, the platform asserts that it oversees more than 52 million visitors, processes 16 million contractors, manages 1.5 million evacuees, and tracks over a billion packages. Each component—VisitorOS for managing check-ins, ContractorOS for overseeing vendor compliance, EmergencyOS for handling evacuations and alerts, SecurityOS for issuing temporary access credentials, and Logistics/Asset modules—can function on its own or work together for comprehensive enterprise visibility. FacilityOS places a strong emphasis on adhering to regulations, being audit-ready, and ensuring security, particularly in high-risk or complex sectors like manufacturing, healthcare, higher education, and government. Furthermore, the platform's flexibility and scalability make it suitable for organizations of varying sizes and needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

2Ship No 
ADP DataCloud No 
Genetec No 
GlobalSUITE Yes 
Infor CRM No 
Microsoft Azure No 
Microsoft Outlook No 
Microsoft Teams No 
Ping Identity No 
Slack No 
Workday HCM No 

Integrations

2Ship Yes 
ADP DataCloud Yes 
Genetec Yes 
GlobalSUITE No 
Infor CRM Yes 
Microsoft Azure Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Ping Identity Yes 
Slack Yes 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FACT24

Country

United Kingdom

Website

fact24.com/en/product/fact24-cim/

Vendor Details

Company Name

FacilityOS

Founded

2014

Country

Canada

Website

www.facilityos.com

Product Features

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

Contractor Management

Contractor Database No 
Insurance Tracking No 
License Tracking No 
Permit Tracking No 
Skills & Competencies No 
Task Management No 
Work Hour Tracking No 

Facility Management

Asset Management Yes 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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