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Description
EzyRez is a comprehensive software solution for reservations, trust accounting, and property management, tailored to address the intricate requirements of modern building managers. Featuring specialized modules for various sectors such as management rights, motels, serviced apartments, real estate, holiday property management, hotels, backpackers, B & B's, and marinas, EzyRez caters to a wide array of property types. Celebrating its 16th year, the software is widely utilized across Australia and New Zealand and is renowned for its unwavering dedication to customer service, backed by a responsive professional support team and ongoing product enhancements. Additionally, it offers integrations with SMS marketing, Microsoft Outlook, and Word, providing seamless functionality. Partnerships with platforms like EzyChannel, SiteMinder, and Levart further enhance its capabilities, while features such as EzyRez Online, TripAdvisor TripConnect, and Google Hotel Price Ads ensure that users can optimize their property visibility and booking efficiency. This multifaceted approach positions EzyRez as a leader in the property management software industry, continually adapting to the evolving needs of its users.
Description
trustMinder is an innovative, cloud-based platform designed to capture the Voice of the Customer, enabling brands and governmental agencies to assess their customer experience effectively. Trust, a critical component of customer retention, is something that cannot be overlooked; when customers lose trust, they often seek alternatives. With trustMinder, you can actively monitor and nurture that trust, ensuring you stay attuned to the customer experience around the clock. By employing advanced techniques to gather and analyze feedback, trustMinder transforms conventional surveys into powerful insights that can drive business decisions. You can gather feedback across multiple channels, converting it into practical strategies. Through the utilization of real-time text analytics and machine learning, you are empowered to swiftly uncover the reasons behind your customer experience scores. Additionally, you can generate dynamic reports that not only illustrate customer experience metrics but also correlate them with business activities and operational data. This allows you to detect customer concerns immediately and address them without delay, fostering a more responsive relationship with your audience. Ultimately, trustMinder enables you to build a stronger connection with your customers by prioritizing their trust and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
RMS Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
EzyRez
Founded
1999
Country
Australia
Website
www.ezyrez.com.au
Vendor Details
Company Name
trustMinder
Website
trust-minder.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
Yes
Contact Management
Yes
Credit Check
Yes
Expense Management
Yes
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
Yes
Maintenance Management
No
Owner Portal
Yes
Payment Processing
Yes
Portfolio Management
Yes
Rent Tracking
No
Residential Properties
Yes
Tax Management
Yes
Tenant Database
No
Tenant Portal
No
Vacancy Tracking
Yes
Website Management
No
Trust Accounting
Accrual Accounting
Yes
Activity Tracking
Yes
Asset Gain & Loss Reporting
Yes
Check Writing
Yes
Compliance Management
No
Cross Ledger Posting
Yes
Customer Statements
No
Fee Calculation & Posting
Yes
Receipt Management
Yes
Tax Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
