Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eziway is committed to providing valuable services to countless Australians, ensuring that both you and your team are well taken care of. We recognize the significance of implementing innovative strategies to foster simplicity and transparency in your operations. Since 2007, Eziway has catered specifically to organizations that are exempt from FBT, with an impressive 98% of our over 300 national clients falling into this category. Our tailored administrative systems and dedicated service model are designed to navigate the complexities of this tax structure seamlessly. At the heart of Eziway is advanced technology; our in-house developed cloud-based administration systems guarantee impeccable service delivery. You and your team can leverage this technology through our sophisticated secure portal and app, accessing live data for complete transparency and self-service. Unlike other providers, Eziway has eliminated the impersonal call center approach by introducing a Dedicated Customer Service model, where each client is supported by a team of skillful Client Service Officers assigned to assist their employees. This personalized service ensures that every query is addressed promptly and efficiently, further enhancing the client experience.
Description
Experience seamless reimbursement processing and precise billing and payroll management with our fully integrated Electronic Visit Verification (EVV) Telephony system. Our platform provides real-time visit verification and alerts for missed appointments, guaranteeing that high-quality care is consistently delivered. Generations operates in the cloud, making it entirely mobile and allowing for secure, authorized access to your data at any time. We offer complimentary mobile applications for the entire homecare team, which includes caregivers, case managers, administrators, and clients, ensuring everyone stays connected. Unlimited support is readily available via LiveChat or phone, with no hidden fees or restrictions. You'll receive personalized assistance from a dedicated onboarding specialist for a hassle-free setup, and a Generations Success Manager will work closely with your homecare team to make sure you are fully utilizing all the essential tools available in Generations. With our system, you can focus on providing exceptional care while we handle the complexities of management.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ezicare
Founded
2007
Country
Australia
Website
eziwaycare.com.au/ECWebsiteNew/client-management-system-features.aspx
Vendor Details
Company Name
Integrated Database Systems
Website
www.idb-sys.com
Product Features
Home Care
Billing & Invoicing
No
Care Plan Management
No
Caregiver Management
No
Client Management
No
Field Communication
No
Insurance Management
No
Payroll Management
No
Scheduling
No
Visit Verification
No
Product Features
Home Care
Billing & Invoicing
Yes
Care Plan Management
Yes
Caregiver Management
Yes
Client Management
Yes
Field Communication
No
Insurance Management
No
Payroll Management
Yes
Scheduling
Yes
Visit Verification
Yes