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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eziway is committed to providing valuable services to countless Australians, ensuring that both you and your team are well taken care of. We recognize the significance of implementing innovative strategies to foster simplicity and transparency in your operations. Since 2007, Eziway has catered specifically to organizations that are exempt from FBT, with an impressive 98% of our over 300 national clients falling into this category. Our tailored administrative systems and dedicated service model are designed to navigate the complexities of this tax structure seamlessly. At the heart of Eziway is advanced technology; our in-house developed cloud-based administration systems guarantee impeccable service delivery. You and your team can leverage this technology through our sophisticated secure portal and app, accessing live data for complete transparency and self-service. Unlike other providers, Eziway has eliminated the impersonal call center approach by introducing a Dedicated Customer Service model, where each client is supported by a team of skillful Client Service Officers assigned to assist their employees. This personalized service ensures that every query is addressed promptly and efficiently, further enhancing the client experience.

Description

Experience seamless reimbursement processing and precise billing and payroll management with our fully integrated Electronic Visit Verification (EVV) Telephony system. Our platform provides real-time visit verification and alerts for missed appointments, guaranteeing that high-quality care is consistently delivered. Generations operates in the cloud, making it entirely mobile and allowing for secure, authorized access to your data at any time. We offer complimentary mobile applications for the entire homecare team, which includes caregivers, case managers, administrators, and clients, ensuring everyone stays connected. Unlimited support is readily available via LiveChat or phone, with no hidden fees or restrictions. You'll receive personalized assistance from a dedicated onboarding specialist for a hassle-free setup, and a Generations Success Manager will work closely with your homecare team to make sure you are fully utilizing all the essential tools available in Generations. With our system, you can focus on providing exceptional care while we handle the complexities of management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 

Integrations

QuickBooks Online Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ezicare

Founded

2007

Country

Australia

Website

eziwaycare.com.au/ECWebsiteNew/client-management-system-features.aspx

Vendor Details

Company Name

Integrated Database Systems

Website

www.idb-sys.com

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

Product Features

Home Care

Billing & Invoicing Yes 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication No 
Insurance Management No 
Payroll Management Yes 
Scheduling Yes 
Visit Verification Yes 

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