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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

EzPSA offers a comprehensive system that is accessible from any device and location, streamlining all your needs into one platform. Equipped with a multitude of features for every necessary task, it eliminates the need for third-party applications, as everything is fully automated from the start. With EzPSA, you have all the essential tools at your disposal to deliver exceptional service to your customers, alongside a client relationship management system (CRM) designed to enhance your connections with them. The CRM features also enable you to engage with potential clients, significantly boosting your business growth. Furthermore, EzPSA simplifies the process of managing your business relationships, as it provides clear visibility into information about clients, suppliers, staff, leads, and prospects. By linking businesses and individual contacts through their relationships, it offers an integrated view of your operations, allowing for better decision-making and strategic planning. Overall, EzPSA is an invaluable tool for any business looking to thrive in a competitive environment.

Description

SherpaDesk, an all-in-one helpdesk program, is easy to use. Professional services with all the tools you need You can run your business and have the time to do what you love best: Your customers will receive world-class support

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FreshBooks No 
Help Desk Migration No 
Microsoft 365 No 
NinjaOne No 
QuickBooks Online No 
QuickBooks Online Advanced No 

Integrations

FreshBooks Yes 
Help Desk Migration Yes 
Microsoft 365 Yes 
NinjaOne Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39.00/month/user
Start for free and scale easily as you grow.
https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.sherpadesk.com%2Fpricing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

EzPSA

Founded

2009

Country

New Zealand

Website

www.ezpsa.com

Vendor Details

Company Name

SherpaDesk

Founded

2012

Country

United States

Website

sherpadesk.com

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management Yes 
Resource Management No 
Time & Expense Tracking Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Alternatives

Alternatives

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HelpDesk

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