Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Eyelet offers a rapid and user-friendly solution for crafting impactful product tours, surveys, and in-app announcements without the need for coding skills. This no-code platform enhances user engagement with your product by facilitating the creation of attractive onboarding guides that expedite user activation. It allows you to highlight new features through in-app announcements and interactive hotspots, making the onboarding experience feel seamless. By breaking down intricate onboarding processes into manageable steps, you can significantly boost user satisfaction and retention. Employees can also benefit from on-screen guides that help them navigate and utilize any software effectively. Furthermore, Eyelet aids in converting trial users into paying customers by providing interactive guides that lead new users through essential initial steps. By simplifying the onboarding journey, you can decrease the time taken for users to realize the value of your product. Additionally, Eyelet streamlines the feedback collection process, allowing you to gauge user sentiment through NPS surveys or tailored bots designed to suit your specific requirements, enabling data-driven decisions for product enhancement. Lastly, it helps eliminate customer frustrations by offering contextual product guides that provide timely assistance.

Description

Streamline, automate, and oversee customer onboarding from the initial handoff right through to the launch phase. Finally, there's software designed specifically for teams focused on customer implementation. Recognizing that customer onboarding should not be a uniform process, this tool acknowledges the individuality of each customer, allowing you to move on from rigid templates. Onboard’s software tailors dynamic launch plans, known as Maps, based on varying customer needs, which conserves valuable time and energy while delivering a personalized onboarding journey. Both internal team members and external customer stakeholders collaborate using these adaptable launch plans, ensuring comprehensive visibility, accountability, and alignment among all parties involved. Say goodbye to the frustration of asking, "What stage is this customer in during onboarding?" Since much of the onboarding task is repetitive, empower your team to accelerate client launches with greater efficiency and reduced strain. By offering consistent and dependable service, you can enhance customer ROI and significantly cut down on the time it takes to realize value. Additionally, this approach fosters stronger relationships by making each customer feel valued and understood throughout the onboarding experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 

Integrations

Axis LMS Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Eyelet

Country

Romania

Website

eyelet.io

Vendor Details

Company Name

Onboard.io

Founded

2020

Country

United States

Website

onboard.io

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Alternatives

Alternatives

Command AI Reviews

Command AI

Amplitude