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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience a streamlined process with fewer clicks and an intuitive user interface that ensures quick loading times. Our platform offers fully customizable workflows, enhancing various aspects such as patient communication, advanced scanning, check-in, and online scheduling. Designed for today's practices, this modern system provides all these features at an affordable monthly rate. By utilizing our integrated communication tools, you can minimize no-shows, enhance patient engagement, and free up staff time. Automated reminders via customized calls can be sent directly to patients' cell, home, or work phones, ensuring they never miss an appointment. Additionally, text messages can be dispatched for recalls, confirmations, or notifications about their glasses being ready for pick-up. Email can be leveraged to keep patients informed about their appointments, outstanding balances, or your latest promotions. To further boost visibility, our powerful social media marketing tools allow optometrists to effectively connect with their local communities, ensuring their practices thrive in an increasingly competitive landscape. With these innovative methods, optometry practices can successfully engage their patients and enhance their outreach.

Description

FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Azalea EHR No 
DrChrono No 
EPIC HRMS No 
Greenway Health No 
ModMed No 
NextGen No 
Nextech No 
Tebra No 
athenaOne No 
eClinicalWorks No 

Integrations

AdvancedMD Yes 
Azalea EHR Yes 
DrChrono Yes 
EPIC HRMS Yes 
Greenway Health Yes 
ModMed Yes 
NextGen Yes 
Nextech Yes 
Tebra Yes 
athenaOne Yes 
eClinicalWorks Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EyeTcare

Founded

2010

Country

United States

Website

eyepegasus.com

Vendor Details

Company Name

FlowHealth

Country

United States

Website

flowhealth.ai/

Product Features

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

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