Average Ratings 71 Ratings
Average Ratings 0 Ratings
Description
Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works.
Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services.
Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit.
Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.
Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zapier
Yes
Adobe Acrobat Sign
No
Branch
Yes
CatAllyst
No
Daisee
No
Docusign
No
Dropbox
No
FLO
No
Iterable
Yes
LinkedIn Sales Navigator
No
Integrations
Zapier
Yes
Adobe Acrobat Sign
Yes
Branch
No
CatAllyst
Yes
Daisee
Yes
Docusign
Yes
Dropbox
Yes
FLO
Yes
Iterable
No
LinkedIn Sales Navigator
Yes
Pricing Details
We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization.
Contact us for a personalized quote.
Contact us for a personalized quote.
Free Trial
No
Free Version
No
Pricing Details
$60.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Extole
Founded
2009
Country
United States
Website
www.extole.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Product Features
Affiliate
Affiliate Management
Yes
Affiliate Tracking
Yes
Banner Management
No
Commission Management
No
Contest Management
Yes
Coupon Management
Yes
Email / Newsletter Communication
Yes
Fraud Detection
Yes
Multi Level Marketing (MLM)
No
Multi-Language
Yes
Social Sharing
Yes
Customer Advocacy
Advocate Management
Yes
Campaign Management
Yes
Communication Management
Yes
Community Management
No
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Influencer Marketing
CRM
Yes
Campaign Management
Yes
Faceted Search / Filtering
No
Influencer Discovery
Yes
Payment Tracking
Yes
ROI Tracking
Yes
Social Media Monitoring
No
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
