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ease
features
design
support

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Description

Enabling guest access in Microsoft 365 is straightforward, but managing it effectively can be quite challenging, often leading to a tenant filled with forgotten external collaborators as users invite them without IT oversight. External User Manager provides IT administrators with a comprehensive framework that facilitates the entire process of external access management, encompassing request, approval, onboarding, and offboarding steps. Team owners are required to submit guest invitations through a streamlined workflow that ensures IT has the opportunity to review and approve access prior to it being granted. New external users are onboarded with appropriate permissions from the outset, while lifecycle management practices help maintain an organized guest list. To prevent outdated accounts from lingering indefinitely, automatic reminders notify team owners periodically to verify the necessity of continued access. This solution operates entirely within Microsoft Teams, eliminating the need for an external portal, and can be easily installed from the Microsoft Teams App Store. It is particularly beneficial for IT departments overseeing external collaborations among a wide range of users, from 500 to over 10,000, ensuring that management remains efficient and effective throughout the lifecycle of external user access. Ultimately, this structured approach not only enhances security but also streamlines collaboration across the organization.

Description

Easily facilitate third-party bookings for your guests with ResortSuite CONCIERGE, which empowers properties to oversee external reservations and associated partner details, enhancing the personalization of the five-star experience. This platform showcases the services offered by third-party providers, complete with details on pricing, rates, availability, and pertinent alerts for guests. Additionally, it provides access to a comprehensive history of a guest's external reservations, ensuring that exceptional service is consistently delivered and fostering guest loyalty. Moreover, it allows for the recording of interactions and preferences, guaranteeing that your team has timely and relevant information readily available. Thanks to its fully integrated approach, this multi-vendor solution is ideally suited for concierge operations adhering to a corporate standard for their Property Management System (PMS) and Point of Sale (POS). This integration not only streamlines operations but also elevates the overall guest experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 

Integrations

Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams No 

Pricing Details

$1,599 per license/year
Small:
Up to 249 users
License/year
Starting at $1,599

Medium:
Up to 999 users
License/year
Starting at $4,049

Large:
Up to 4,000 users
License/year
Starting at $6,499

Extra Large:
4,000+ users
User/year
Starting at $1.60

Service, workshop and support packages are available.
For more information, please visit our website or contact us.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Solutions2Share GmbH

Founded

2011

Country

Germany

Website

www.solutions2share.com/external-user-manager

Vendor Details

Company Name

Agilysys

Founded

2000

Country

Canada

Website

www.resortsuite.com/applications/concierge/

Product Features

User Provisioning and Governance

Access Governance Yes 
Access Verification Workflow Yes 
Audits / Reports Yes 
Automatic Provisioning / Deprovisioning Yes 
Delegated Access Authorization Yes 
Identity Synchronization Yes 
Lifecycle Management Yes 
Multi-Factor Authentication (MFA) No 
Password Management No 
Policy Enforcement Yes 
Single Sign-On (SSO) No 
User Self-Service Yes 

Product Features

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Alternatives

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