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Description

Extend provides merchants with innovative solutions for product and shipping protection, enabling them to boost revenue while safeguarding their customers from potential damages and losses. Merchants benefit financially from each sale of an Extend protection plan, which directly enhances their profit margins. Our plans cater specifically to customer needs, shielding them from incidents such as mechanical failures and accidental damages. The claim process is straightforward, with more than 98% of Extend claims being settled in under 90 seconds, effectively transforming customer dissatisfaction into satisfaction. By ensuring quick and efficient claim resolutions, merchants can convert potential critics into loyal brand supporters and repeat customers. Additionally, with our team of data analysts and marketing specialists continually refining Extend's offerings, merchants can gain insights into performance while maximizing revenue. Trusted by hundreds of retail partners, Extend's protection plans not only improve customer satisfaction but also contribute to enhanced profit margins, creating a win-win scenario for both merchants and their clientele. This partnership fosters a community of satisfied customers who are more likely to return and recommend the services to others.

Description

tigerlab builds insurance software for two audiences. Brokerages run on the tigerlab Broker Management System (BMS). Insurers, MGAs and embedded insurance providers run on the tiger suite (formerly i2go). The BMS is an insurance agency management system. It holds clients, policies, documents and renewals in one record, manages commissions, schemes and invoicing, and runs compliance checks for each jurisdiction, including sanctions screening. AI extracts data from documents and summarises emails. It connects to market platforms such as BiPRO in Germany and EcoHub in Switzerland. The tiger suite covers Policy Management, Billing, Claims Management and Distribution Management, used alone or together. Products can be set up without code. Both product lines are API-first and run in the cloud or on-premises. tiger suite Policy and Claims Management can also run in a customer's own AWS account. tigerlab has SOC 2 Type II attestation and ISO 27001 certification. Click the demo button and see it in action!

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Cloud9 No 
BigCommerce Yes 
Canopy Yes 
Damoov No 
Magento Yes 
MongoDB No 
NetSuite Yes 
Postman No 
QuickBooks Accountants No 
Sage 500 No 
Salesforce No 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Stripe No 
Twilio No 
WooCommerce Yes 
Xero No 
Zoho Analytics No 

Integrations

AWS Cloud9 Yes 
BigCommerce No 
Canopy No 
Damoov Yes 
Magento No 
MongoDB Yes 
NetSuite No 
Postman Yes 
QuickBooks Accountants Yes 
Sage 500 Yes 
Salesforce Yes 
Salesforce Agentforce Commerce No 
Shopify No 
Stripe Yes 
Twilio Yes 
WooCommerce No 
Xero Yes 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

- One-time setup fee
- Monthly license fee
- Transaction fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Extend

Founded

2019

Country

United States

Website

www.extend.com

Vendor Details

Company Name

tigerlab

Founded

2008

Country

Switzerland

Website

www.tigerlab.com/en

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

Commercial Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management Yes 
Customer Portal Yes 
Document Management Yes 
Insurance Rating Yes 
Policy Management Yes 
Quote Management Yes 
Reinsurance Administration Yes 
Risk Assessment Yes 
Underwriting Management Yes 

Insurance Agency Management

Claims Management Yes 
Commission Management Yes 
Contact Management Yes 
Document Management Yes 
Insurance Rating Yes 
Life & Health No 
Policy Management Yes 
Property & Casualty Yes 
Quote Management Yes 

Insurance Claims Management

CRM Yes 
Claims tracking Yes 
Customer portal Yes 
Document management Yes 
EDI data exchange integrations Yes 
Electronic claims Yes 
Fraud management Yes 
Reporting Yes 

Insurance Policy

Cancellation Tracking Yes 
Claims Tracking Yes 
Policy Generation Yes 
Policy Issuance Yes 
Policy Processing Yes 
Quotes / Estimates Yes 
Rating Engine Yes 
Reinstatement Tracking Yes 
Reinsurance Administration Yes 
Renewal Management Yes 
Underwriting Management Yes 

Insurance Underwriting and Rating

Broker / Agent Portal Yes 
Carrier Upload Yes 
Commercial Lines Yes 
Comparative Insurance Rating Yes 
Customer Portal Yes 
For Casualty Insurance Yes 
For Health / Medical Insurance No 
For Life Insurance No 
For Personal Insurance Yes 
Multi-State Yes 
Multiple Line Rating Yes 

P&C Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management Yes 
Customer Portal Yes 
Document Management Yes 
Insurance Rating Yes 
Marketing Automation Yes 
Policy Management Yes 
Quote Management Yes 
Reinsurance Administration Yes 
Underwriting Management Yes 

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