Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Extend provides merchants with innovative solutions for product and shipping protection, enabling them to boost revenue while safeguarding their customers from potential damages and losses. Merchants benefit financially from each sale of an Extend protection plan, which directly enhances their profit margins. Our plans cater specifically to customer needs, shielding them from incidents such as mechanical failures and accidental damages. The claim process is straightforward, with more than 98% of Extend claims being settled in under 90 seconds, effectively transforming customer dissatisfaction into satisfaction. By ensuring quick and efficient claim resolutions, merchants can convert potential critics into loyal brand supporters and repeat customers. Additionally, with our team of data analysts and marketing specialists continually refining Extend's offerings, merchants can gain insights into performance while maximizing revenue. Trusted by hundreds of retail partners, Extend's protection plans not only improve customer satisfaction but also contribute to enhanced profit margins, creating a win-win scenario for both merchants and their clientele. This partnership fosters a community of satisfied customers who are more likely to return and recommend the services to others.
Description
Boost customer loyalty by refining small and medium-sized business (SMB) data to deliver customized and relevant insurance solutions that evolve with the needs of the business. Propel continuous innovation by introducing market-ready products utilizing cutting-edge technology, backed by reputable insurers, carriers, and brokers who possess specialized knowledge in all areas of insurance. SMBs benefit from individualized coverage, pre-filled forms, real-time updates, and streamlined claims management available through a user-friendly platform. The policy review process adapts dynamically in response to changes within the business, ensuring relevance and efficiency. Kayna harnesses the distinct data of each SMB to provide tailored and automated insurance protection that is appropriately sized for their needs. Furthermore, Kayna remains engaged with SMBs throughout the policy lifecycle, offering timely insurance notifications, alerts, and updates on the status of claims directly through the platform, ensuring that businesses are always informed and supported. This comprehensive approach fosters a strong relationship between SMBs and their insurance providers, enhancing overall satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigCommerce
Yes
Canopy
Yes
Magento
Yes
NetSuite
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
WooCommerce
Yes
Integrations
BigCommerce
No
Canopy
No
Magento
No
NetSuite
No
Salesforce Agentforce Commerce
No
Shopify
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Extend
Founded
2019
Country
United States
Website
www.extend.com
Vendor Details
Company Name
Kayna Innovation
Founded
2021
Country
Ireland
Website
kayna.io
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No