Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
Vakoso is an innovative, cloud-oriented PropTech platform aimed at enhancing and modernizing the process of reporting faults and repairs in real estate management. By replacing the confusion of disorganized maintenance requests sent through WhatsApp, phone calls, or handwritten notes, it introduces a streamlined, efficient, and professional ticketing system that ensures all issues are easily trackable.
This solution effectively connects tenants with property managers by integrating physical QR codes with an advanced digital dashboard, facilitating better communication and response times. Ideal for private landlords, property management firms, Housing Associations, and facility managers, Vakoso represents a significant advancement in maintenance management practices. Additionally, the platform’s user-friendly interface ensures that all stakeholders can navigate the system with ease, thereby improving overall satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Datadog
Yes
HPE OneView
Yes
Nagios Core
Yes
SolarWinds Access Rights Manager
Yes
Splunk Cloud Platform
Yes
WhatsUp Gold
Yes
Zabbix
Yes
Zenoss
Yes
Integrations
Datadog
No
HPE OneView
No
Nagios Core
No
SolarWinds Access Rights Manager
No
Splunk Cloud Platform
No
WhatsUp Gold
No
Zabbix
No
Zenoss
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$19
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
Vakoso
Founded
2026
Country
Germany
Website
vakoso.com/en
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No