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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.

Description

Faddom provides real-time application dependency mapping without requiring credentials, agents, or system access. It delivers full visibility into hybrid IT environments, showing how servers, applications, and network flows interact. With zero disruption, Faddom helps IT teams plan migrations, document infrastructure, improve incident response, and strengthen cybersecurity. Maps are created within an hour and continuously updated, giving teams confidence and control. Whether for audits, change planning, or modernization efforts, Faddom offers fast, secure insights that reduce risk and improve decision-making.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS CloudFormation
Amazon Web Services (AWS)
Azure Marketplace
BMC Helix CMDB
Datadog
Docker
Google Cloud Platform
HPE OneView
Kubernetes
Microsoft Azure
Microsoft Hyper-V
Nagios Core
Oracle Cloud Infrastructure
ServiceNow
Splunk AppDynamics
Splunk Cloud Platform
VMware Cloud
WhatsUp Gold
Zabbix
Zenoss

Integrations

AWS CloudFormation
Amazon Web Services (AWS)
Azure Marketplace
BMC Helix CMDB
Datadog
Docker
Google Cloud Platform
HPE OneView
Kubernetes
Microsoft Azure
Microsoft Hyper-V
Nagios Core
Oracle Cloud Infrastructure
ServiceNow
Splunk AppDynamics
Splunk Cloud Platform
VMware Cloud
WhatsUp Gold
Zabbix
Zenoss

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Service Express

Founded

1993

Country

United States

Website

serviceexpress.com/expressconnect/

Vendor Details

Company Name

Faddom

Founded

2021

Country

Israel

Website

faddom.com

Product Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Product Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Enterprise Architecture

Application Portfolio Management
Architecture Governance
Capability Mapping
Diagramming
Idea Management
Modeling & Simulation
Project Management
Risk Assessment
Transformation Roadmapping
Version Control

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Traffic Analysis (NTA)

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

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Alternatives

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