Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Express Talk software acts like a phone and allows you to make calls from your computer. Express Talk allows you to call anyone online who has Express Talk (or any other SIP Voip Softphone). All calls are free. If you sign up for a gateway service, you can also call regular telephone numbers anywhere in the globe. It works with all major VoIP SIP service providers and uses the SIP protocol.
Description
SmartQ-IVR VoIP™ is utilized globally by educational institutions, market analysis firms, clinical research organizations (CROs), political polling agencies, and major corporations in the Fortune 500. This versatile tool aids universities in conducting behavioral health studies, assists market researchers in gathering customer feedback, helps CROs with participant management and randomization, and supports political polling and large businesses in their data collection efforts. It enables effective data gathering through tailored surveys that feature branching paths, scoring systems, tracking changes over time, and automated email notifications. With just SmartQ-IVR VoIP and a standard telephone, users can engage in data collection without needing specialized training or coding skills. The user-friendly “point-and-click” interface allows for the quick design and modification of surveys, all while requiring minimal equipment. Additionally, TeleSage SmartQ VoIP offers a cost-effective solution compared to traditional, expensive interactive voice response (IVR) systems, making it accessible for a wider range of users. This combination of affordability and functionality makes SmartQ-IVR VoIP™ a preferred choice for data collection across various industries.
API Access
Has API
No
API Access
Has API
No
Integrations
Axon Virtual PBX
Yes
IVM
Yes
Quickwork
No
VRS Recording System
Yes
Integrations
Axon Virtual PBX
No
IVM
No
Quickwork
Yes
VRS Recording System
No
Pricing Details
$34.99/one-time
Fully featured corporate edition also available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$5000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
NCH Software
Founded
1993
Country
United States
Website
www.nch.com.au/talk/index.html
Vendor Details
Company Name
TeleSage
Country
United States
Website
telesage.com/smartq-ivr/
Product Features
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No