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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Achieve comprehensive understanding of your project options through enterprise software that enables clear and transparent prioritization. Leverage data with confidence to pinpoint the most effective combination of actions across different scenarios and timelines. Experience quicker input from your team, enhanced transparency, and improved collaboration to develop superior strategies and tactics that align with your organizational goals. Are you faced with challenging business decisions on a daily basis? This is where Expert Choice’s enterprise decision-making software and its collaborative, structured methodology come into play. We strongly believe that improved decision-making leads to more successful businesses, and we strive to offer robust and user-friendly enterprise software solutions to simplify your everyday choices. For almost four decades, Expert Choice has championed a collaborative, clear-cut, and methodical approach to navigating complex decision-making challenges. The transformation of convoluted and mathematically flawed decision processes into a repeatable, transparent, and verifiable method is a hallmark of Expert Choice’s mission, ensuring that your decision-making is both systematic and reliable. This commitment to clarity empowers organizations to consistently make informed choices that drive success.

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations

Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Expert Choice

Founded

1983

Country

United States

Website

www.expertchoice.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Alternatives

Alternatives

No Alternatives