Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve comprehensive understanding of your project options through enterprise software that enables clear and transparent prioritization. Leverage data with confidence to pinpoint the most effective combination of actions across different scenarios and timelines. Experience quicker input from your team, enhanced transparency, and improved collaboration to develop superior strategies and tactics that align with your organizational goals. Are you faced with challenging business decisions on a daily basis? This is where Expert Choice’s enterprise decision-making software and its collaborative, structured methodology come into play. We strongly believe that improved decision-making leads to more successful businesses, and we strive to offer robust and user-friendly enterprise software solutions to simplify your everyday choices. For almost four decades, Expert Choice has championed a collaborative, clear-cut, and methodical approach to navigating complex decision-making challenges. The transformation of convoluted and mathematically flawed decision processes into a repeatable, transparent, and verifiable method is a hallmark of Expert Choice’s mission, ensuring that your decision-making is both systematic and reliable. This commitment to clarity empowers organizations to consistently make informed choices that drive success.
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Expert Choice
Founded
1983
Country
United States
Website
www.expertchoice.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Alternatives
Alternatives
No Alternatives