Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.

Description

Simplify your front-of-house operations with a completely customizable solution for waitlists, table management, and reservations. Enjoy seamless integration of your waitlist with both online and offline reservations, call-ahead seating, and personalized guest notes, all designed to enhance efficiency. Our user-friendly reservation widget effortlessly integrates into your website, customer emails, and digital marketing efforts—just add a single line of code to get started. With our sophisticated wait-time quoting system, you can provide highly precise wait times that lead to improved customer satisfaction and increased table turnover rates. Guests have the convenience of confirming, canceling, or notifying you if they anticipate being late. To minimize no-show incidents, send out timely reservation reminders, and inform your guests via text or pager when their table is ready. Our detailed reporting on a per-location basis offers valuable insights to optimize your restaurant's performance. SimplySeated is fully adaptable to cater to the distinctive requirements of your establishment, ensuring that we go beyond the basics and customize every facet of the solution to align with your unique business needs. This commitment to personalization helps create a smoother experience for both staff and patrons alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€2.5 per room per month
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Experience Hotel

Founded

2013

Country

United States

Website

www.experience-hotel.com

Vendor Details

Company Name

SimplySeated

Founded

2008

Website

www.simplyseated.com

Product Features

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

TRACK CRM Reviews

TRACK CRM

TRACK Hospitality Software

Alternatives

Crunchtime Host Reviews

Crunchtime Host

QSR Automations
Agilysys Seat Reviews

Agilysys Seat

Agilysys
SHR Maverick CRM Reviews

SHR Maverick CRM

SHR, Sceptre Hospitality Resources