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Average Ratings 0 Ratings
Description
An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.
Description
Introducing a comprehensive and user-friendly Property Management System tailored to enhance guest experiences. Effortlessly input guest information using ID scanning, take notes, and save payment cards for swift check-ins. The system allows for quick check-outs while accommodating all preferred payment methods. You can easily create reservations by selecting any room number or date, managing multiple guests as seamlessly as one. Instantly relocate clients between rooms without hassle. Regardless of whether you run a small, medium, boutique, or chain hotel, this solution is designed to meet your specific requirements. Reception adapts to the needs of any hotel, offering an overview of daily operations. Built on advanced technologies, the platform is designed for ease of use and ongoing updates, ensuring it remains relevant for the future. With Reception, you will optimize profit margins while reducing operational costs, all while providing an exceptional service to your guests. This innovative system is set to revolutionize how you manage your property and interact with your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
ChargeAutomation
No
Pricing Details
€2.5 per room per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Experience Hotel
Founded
2013
Country
United States
Website
www.experience-hotel.com
Vendor Details
Company Name
Softmogul
Country
United States
Website
softmogul.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No