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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

An increasing number of emails are accessed via smartphones, while many reservations are ultimately completed on computers. This creates a challenge in accurately measuring the total revenue generated from your email marketing efforts. However, with our advanced tracking system, all bookings resulting from your email campaigns can be precisely monitored, whether they occur immediately or after a few days, and regardless of the number of devices used, such as computers or tablets. Alarmingly, it's estimated that between 30% to 40% of travelers do not communicate their issues to your front desk staff. Consequently, these guests may depart from your hotel feeling unsatisfied, leading to the likelihood of receiving negative reviews online. To address this, we offer a comprehensive database that consolidates unique guest information, ensuring that all relevant data about your guests is stored in one place. Additionally, we utilize distinct contact details like email addresses, phone numbers, and passport numbers to effectively eliminate duplicate guest records. This approach not only enhances your understanding of guest experiences but also improves your ability to respond to their needs more effectively.

Description

NAVIS is a technology company that helps hospitality companies achieve new heights of profitability and performance. We are committed to helping them succeed through innovative solutions, better data, partnerships, and a unquenchable desire for success. Our innovative direct booking technology and personalized, strategic management help to drive, capture, nurture, and convert more of your reservation demand into highly profitable direct reservations. You can capitalize on your leisure demand by booking and capturing guests via email, voice, OTA, OTA, or web. Book guests using sales & marketing strategies that produce an industry-leading conversion rate and ADR. Engage guests and build loyalty across all channels during their booking & travel experience. With a complete view of guests and leads, you can identify which campaigns are successful and reach out to them at the right moment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BrightSide No 
Navis Rezforce No 
WebRezPro No 

Integrations

BrightSide Yes 
Navis Rezforce Yes 
WebRezPro Yes 

Pricing Details

€2.5 per room per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Experience Hotel

Founded

2013

Country

United States

Website

www.experience-hotel.com

Vendor Details

Company Name

NAVIS

Founded

1987

Country

United States

Website

naviscrm.com

Product Features

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Marketing Automation

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing Yes 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support No 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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