Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The dynamics of identity and fraud are evolving rapidly, driven by factors such as consumer expectations, advancements in technology, and a rise in identity theft and account breaches. It is essential for businesses to balance the risks of fraud with the imperative to deliver quick and seamless experiences to consumers. Our 2020 Global Identity and Fraud Report highlights that 88% of consumers feel positively about companies that prioritize enhancing customer experience, particularly in terms of security; however, there exists a disconnect, as 95% of businesses are confident in their ability to recognize customers while 55% of consumers feel unacknowledged. To enhance the customer journey, organizations should adopt lower-friction identity verification techniques and ensure higher approval rates for reliable, verified clients. Additionally, companies can achieve cost savings by applying step-up authentication only in customer interactions where further verification is genuinely necessary. Ultimately, addressing these challenges is vital for fostering trust and satisfaction among consumers.
Description
Trusting individuals online has become increasingly challenging due to the prevalence of misleading identities. The eyeDnow digital verification system operates in real-time to confirm customer authenticity while minimizing the risks of identity theft. Handling remote customer onboarding can be both complex and fraught with potential dangers. By adopting an automated and secure verification process, businesses can streamline customer onboarding, cutting down the time required by an impressive 90%. Safeguard against fraud and theft through a vigilant, end-to-end encrypted call designed specifically for contactless digital onboarding. eyeDnow is also adaptable, capable of integrating with customized workflows to ensure a smooth user experience. It guarantees maximum security with end-to-end encryption during visual identity verification. Furthermore, its robust integration with security compliance provides a comprehensive audit trail. eyeDnow utilizes real-time identification during virtual interactions, leveraging cutting-edge verification technology to compare a live selfie to the provided government-issued ID. This process is not only fast and precise but also maintains high levels of encryption throughout. By implementing eyeDnow, organizations can enhance their security measures while improving the efficiency of their onboarding processes.
API Access
Has API
No
API Access
Has API
No
Integrations
ABLE Platform
Yes
Ekata
Yes
Pinewood DMS
Yes
Salesforce
No
Testing Pays
Yes
Integrations
ABLE Platform
No
Ekata
No
Pinewood DMS
No
Salesforce
Yes
Testing Pays
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$150 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Experian
Founded
1990
Country
United States
Website
www.experian.com/decision-analytics/identity-management
Vendor Details
Company Name
eyeDnow
Country
United States
Website
www.eyednow.com