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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.

Description

Highlight your customer information with Magaya CRM, an integrated solution that works seamlessly with Magaya Supply Chain. This logistics CRM is designed to save time by reducing redundancies while promoting teamwork between sales and operations, enhancing visibility, refining processes, and incorporating essential business intelligence. Tailored specifically for the distinct customer and sales management demands of freight forwarders, Magaya CRM enables sales teams to operate more effectively, boosts their sales potential, and offers sales management insight into the performance of the sales force, while providing operational leaders with a clear perspective on pipeline health. Within a single platform, you can oversee leads, contacts, accounts, and associated quotes and customer interactions, breaking down silos and encouraging strong collaboration and communication among teams. Additionally, the marketing campaign management feature allows you to expand your business reach and effectiveness. This comprehensive approach ensures that all aspects of customer relationship management are optimized for success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CargoWise Yes 
Central Sales Assistant No 
Expedock No 
Magaya CRM Yes 
Magaya Supply Chain No 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 
Okargo No 
Shipthis Yes 
TIO No 

Integrations

CargoWise No 
Central Sales Assistant Yes 
Expedock Yes 
Magaya CRM No 
Magaya Supply Chain Yes 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 
Okargo Yes 
Shipthis No 
TIO Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Expedock

Founded

2019

Country

United States

Website

www.expedock.com

Vendor Details

Company Name

Magaya

Founded

2001

Country

United States

Website

www.magaya.com/magaya-crm/

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

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