Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We provide solutions specifically designed to cater to the needs of daily freight operations, enabling freight forwarders like you to enhance business workflows and deliver an exceptional customer experience. By removing the need for manual invoice reconciliation and the cumbersome processing of lengthy statements, we enhance your team's ability to manage exceptions effectively and achieve operational excellence. Our advanced shipment visibility platform simplifies the process of tracking shipments, thereby decreasing the workload on your team for updates. With the implementation of AI training and quality assurance, you can attain an impressive 99% data entry accuracy. Streamline your accounting department's routine tasks through automation, which liberates them from tedious manual processes and allows a greater focus on customer service and operational duties. Additionally, our system enables you to monitor employee productivity and keep tabs on task status, deadlines, priority levels, accuracy, output, and time utilization, ensuring that no task is overlooked. Furthermore, by outsourcing intricate tasks that require human expertise, you not only lighten your team's load but also gain comprehensive insights into productivity through our analytics tools. Such enhancements not only improve efficiency but also lead to better overall satisfaction for both your team and customers.
Description
Highlight your customer information with Magaya CRM, an integrated solution that works seamlessly with Magaya Supply Chain. This logistics CRM is designed to save time by reducing redundancies while promoting teamwork between sales and operations, enhancing visibility, refining processes, and incorporating essential business intelligence. Tailored specifically for the distinct customer and sales management demands of freight forwarders, Magaya CRM enables sales teams to operate more effectively, boosts their sales potential, and offers sales management insight into the performance of the sales force, while providing operational leaders with a clear perspective on pipeline health. Within a single platform, you can oversee leads, contacts, accounts, and associated quotes and customer interactions, breaking down silos and encouraging strong collaboration and communication among teams. Additionally, the marketing campaign management feature allows you to expand your business reach and effectiveness. This comprehensive approach ensures that all aspects of customer relationship management are optimized for success.
API Access
Has API
No
API Access
Has API
No
Integrations
CargoWise
Yes
Central Sales Assistant
No
Expedock
No
Magaya CRM
Yes
Magaya Supply Chain
No
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Okargo
No
Shipthis
Yes
Integrations
CargoWise
No
Central Sales Assistant
Yes
Expedock
Yes
Magaya CRM
No
Magaya Supply Chain
Yes
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Okargo
Yes
Shipthis
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Expedock
Founded
2019
Country
United States
Website
www.expedock.com
Vendor Details
Company Name
Magaya
Founded
2001
Country
United States
Website
www.magaya.com/magaya-crm/
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
No
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No