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Description
At Expedite Commerce, we're leading a transformative shift in revenue operations by embedding advanced AI into our cloud-based platform. Our AI-first solutions redefine the lead-to-cash process, enabling businesses to:
- Accelerate Growth: Harness AI to boost sales and expand market reach.
- Optimize Operations: Streamline processes with intelligent automation.
- Enhance Customer Engagement: Deliver personalized experiences that drive loyalty.
We envision a future where AI and human expertise collaborate seamlessly to unlock unprecedented business potential. Our suite includes AI-powered Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), eCommerce, and Recurring Billing solutions.
What Sets Us Apart
-Deep AI Integration: Our platform utilizes an agent-based framework that acts on your behalf, adapting to your business processes to automate complex tasks.
-Market Leadership: Positioned at the forefront of the AI revolution in revenue operations.
-Proven Track Record: With a global client base and consistent growth, we've demonstrated our ability to deliver impactful results.
Who We Empower
Our solutions are tailored for forward-thinking leaders in:
-Sales Operations: Free your sales team to focus on buyers by automating complex tasks.
-Marketing Operations: Leverage insights for more effective campaigns.
-Finance Operations: Optimize billing and revenue recognition with intelligent automation.
Industries We Serve
We cater to dynamic industries where innovation is essential:
SaaS
XaaS
IoT
Manufacturing
Brands
Our Global Footprint
We support customers in over 50 countries with a team of 60 experts and 150 partner resources.
Description
The Symphony billing system empowers businesses to swiftly and effortlessly launch new products or applications within their current operational frameworks. You can choose to integrate only the necessary modules or adopt a comprehensive end-to-end solution, allowing our flexible and scalable platform to expand alongside your needs. With Symphony’s real-time data transaction management and mediation, you gain insights into your customers’ accounts, enabling you to manage these relationships more profitably. Revolutionize your journey from quote to cash and secure more sales while gaining a competitive edge through tools and insights that facilitate a rapid transition from proposal to payment. Create tailored quotes and specify products easily, as customer approval initiates workflows based on the selected products. Final quotes can be issued complete with automatically generated cover letters and product brochures, while you also benefit from detailed reporting on quotes issued and orders by region or agent. This comprehensive approach ensures seamless business process automation and management throughout your operations. Ultimately, Symphony not only enhances efficiency but also fosters deeper connections with your clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Avalara
Yes
Authorize.Net
No
Dynamics 365 Commerce
Yes
HubSpot CRM
Yes
NetSuite
Yes
QuickBooks Enterprise
Yes
SAP ERP
Yes
Salesforce
Yes
Integrations
Avalara
Yes
Authorize.Net
Yes
Dynamics 365 Commerce
No
HubSpot CRM
No
NetSuite
No
QuickBooks Enterprise
No
SAP ERP
No
Salesforce
No
Pricing Details
$90.00/month/user
Prices vary by #/type users features & functionality.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Expedite Commerce
Founded
2008
Country
United States
Website
www.expeditecommerce.com/
Vendor Details
Company Name
Integra Touch
Founded
2002
Country
United States
Website
symphonybilling.com
Product Features
CPQ
2D Drawing
Yes
3D Modeling
Yes
Approval Workflow
Yes
Guided Selling
Yes
Product Configurator
Yes
Proposal Generation
Yes
Quotes / Estimates
Yes
Renewal Management
Yes
Self Service Portal
Yes
eCommerce
Yes
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
Yes
Email Marketing
No
Inventory Management
Yes
Marketplace Integration
No
Mobile Commerce
No
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
Yes
Shopping Cart
Yes
Social Commerce
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
No
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
Yes
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
Yes
Trial Management
No
Usage Tracking/Analytics
Yes
Utility Billing
ACH Payment Processing
Yes
Account Management
No
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
Yes
Invoice History
No
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
