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Description

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Description

GSX Gizmo provides complete visibility into user experience across all Office 365 workloads, and for all locations. We monitor constantly-changing conditions and expose any barriers in the cloud, on premises, or anywhere else. Contrary to other application performance monitoring tools, GSX performs synthetic transactions on Microsoft Exchange, SharePoint and OneDrive, Teams, and Skype actions using Microsoft rich client while also testing network conditions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dell APEX AIOps Yes 
Microsoft 365 No 
PagerDuty Yes 
ServiceNow Yes 
Slack Yes 
Splunk APM Yes 

Integrations

Dell APEX AIOps No 
Microsoft 365 Yes 
PagerDuty No 
ServiceNow No 
Slack No 
Splunk APM No 

Pricing Details

$100/month/sensor
Most applications need a single credit
Buy what you need and expand anytime
Volume and bundle discounts are available
Multiple support plan options
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Exoprise

Website

www.exoprise.com

Vendor Details

Company Name

GSX Solutions

Founded

1996

Country

Switzerland

Website

gsx.com/product/office-365-performance-monitoring/technical-value/

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

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