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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

Description

Ensure robust IT services while enhancing team productivity through streamlined experiences. Accelerate issue resolution and foster innovation with the power of AI and machine learning, all accessible via a singular cloud platform designed for ease of use. Simplify your IT landscape by integrating services and tools, uniting the applications essential for delivering cutting-edge IT experiences. Leverage automation to manage critical processes from the Now Platform, which serves as a centralized system for organizational actions. Relieve your IT staff from routine burdens and improve efficiency. Utilize AI-driven insights to swiftly identify, monitor, and address incidents, while natural language virtual agents provide immediate solutions for repetitive service tasks. The IT Service Management (ITSM) framework offers robust capabilities to refine processes, enhance user experiences, and generate new value through innovative strategies. Ultimately, revolutionize your organization with a cohesive platform that unifies all enterprise functions. This transformation enables not just efficiency but also a strategic advantage in a rapidly evolving digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BlueJeans
Cisco Webex
Datadog
Jira Service Management
Lifesize
Microsoft Entra ID
Microsoft Teams
New Relic
Okta
PagerDuty
ServiceNow
ServiceNow Customer Service Management
Skype
Slack
Splunk On-Call
Twilio
Zoom

Integrations

BlueJeans
Cisco Webex
Datadog
Jira Service Management
Lifesize
Microsoft Entra ID
Microsoft Teams
New Relic
Okta
PagerDuty
ServiceNow
ServiceNow Customer Service Management
Skype
Slack
Splunk On-Call
Twilio
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Exigence

Founded

2015

Country

Israel

Website

www.exigence.io

Vendor Details

Company Name

ServiceNow

Founded

2004

Country

United States

Website

www.servicenow.com/products/itsm.html

Product Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Product Features

Change Management

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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Alternatives

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