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support

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Description

Exigence provides a command-and-control center software that helps manage major incidents. Exigence automates collaboration between stakeholders within and outside the organization. It organizes it around a timeline that records each step taken to resolve an issue and drives workflows among stakeholders and tools. This ensures that all stakeholders are on the same page. The product connects stakeholders, processes, and tools, reducing time to resolution. Customers who have used Exigence have experienced a transparent process, quicker onboarding of the relevant stakeholders, and a shorter time to resolve critical incidents. Exigence is used by customers to address critical incidents as well as for planned cyber incidents such as business continuity testing or software release.

Description

Uncover the overlooked and unexamined aspects of your workplace. By fostering unprecedented engagement and transparency, you can cultivate safer, more enjoyable, and more efficient environments for your team. Frontline workers and leaders now anticipate seamless, mobile-first solutions for reporting, workflows, and communication. The majority of reporting systems often fail to engage the wider workforce, resulting in usage by only a limited number of individuals. This can lead to a lack of comprehensive situational awareness, causing unforeseen challenges. It is not merely the management teams that hold the key to understanding critical issues, but rather the employees in the field who notice the subtle yet significant details that influence your operations. They are eager for an opportunity to express their thoughts, contribute actively, resolve challenges, and make a difference. The presence of disparate reporting tools for various functions raises the barrier for users, making it more difficult for them to participate. Falcony equips your team and stakeholders with an ideal tool designed to empower them to share their insights, engage in inspections, collaborate effectively, and find resolutions. Ultimately, fostering an environment where every voice matters can lead to transformative changes in your workplace dynamics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BI Book No 
BlueJeans Yes 
Cisco Webex Yes 
Datadog Yes 
Jira No 
Jira Service Management Yes 
Lifesize Yes 
Microsoft Entra ID Yes 
Microsoft Power BI No 
Microsoft SharePoint No 
Microsoft Teams Yes 
New Relic Yes 
Okta Yes 
PagerDuty Yes 
ServiceNow Customer Service Management Yes 
Skype Yes 
Slack Yes 
Splunk On-Call Yes 
Twilio Yes 
Zoom Yes 

Integrations

BI Book Yes 
BlueJeans No 
Cisco Webex No 
Datadog No 
Jira Yes 
Jira Service Management No 
Lifesize No 
Microsoft Entra ID No 
Microsoft Power BI Yes 
Microsoft SharePoint Yes 
Microsoft Teams No 
New Relic No 
Okta No 
PagerDuty No 
ServiceNow Customer Service Management No 
Skype No 
Slack No 
Splunk On-Call No 
Twilio No 
Zoom No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€150 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Exigence

Founded

2015

Country

Israel

Website

www.exigence.io

Vendor Details

Company Name

Falcony

Founded

2012

Country

Finland

Website

www.falcony.io

Product Features

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management No 
Forms Management No 
Issue Management No 
Mobile Access No 
Multi-Year Planning No 
Risk Assessment No 
Workflow Management Yes 

Business Continuity

Backup Log No 
Backup Scheduling Yes 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Computer Security

Anti Spam No 
Antivirus No 
Audit Trail Yes 
Compliance Management Yes 
Database Security Audit No 
File Access Control No 
Financial Data Protection No 
Maintenance Scheduling No 
Real Time Monitoring No 
Security Event Log No 
Virus Definition Update No 
Vulnerability Protection No 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management Yes 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management Yes 
Task Management Yes 
Team Chat Yes 

Product Features

Audit

Alerts / Notifications Yes 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management Yes 
Issue Management Yes 
Mobile Access Yes 
Multi-Year Planning No 
Risk Assessment Yes 
Workflow Management Yes 

CAPA

Audit Management Yes 
CAPA Planning No 
Change Management Yes 
Complaint Management Yes 
Incident Management Yes 
Nonconformance Tracking Yes 
Quality Control Yes 
Risk Management Yes 
Root Cause Analysis Yes 
Training Management Yes 

EHS Management

Audit Management Yes 
Corrective / Preventive Actions No 
Environmental Management No 
Environmental Risk Assessment Yes 
Forms Management Yes 
Incident Management Yes 
Industrial Safety Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
MSDS No 
OSHA Recordkeeping Yes 
Occupational Health Management Yes 
Safety Risk Assessment Yes 
Training Management Yes 
Waste Management No 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking No 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management Yes 
Work Order Management Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis No 
Safety Management No 
Task Management Yes 
Ticket Management Yes 

Inspection

Appointment Management No 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking No 
Photos In Reports No 
Print on Site No 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management Yes 

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management Yes 
Investigation Management Yes 
Multiple Alarm Queues No 

Quality Management

Audit Management Yes 
Complaint Management Yes 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control No 
Equipment Management Yes 
ISO Standards Management Yes 
Maintenance Management Yes 
Risk Management Yes 
Supplier Quality Control Yes 
Training Management Yes 

Risk Management

Alerts/Notifications Yes 
Auditing No 
Business Process Control Yes 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Dashboard Yes 
Exceptions Management Yes 
IT Risk Management Yes 
Internal Controls Management Yes 
Legal Risk Management Yes 
Mobile Access Yes 
Operational Risk Management Yes 
Predictive Analytics Yes 
Reputation Risk Management Yes 
Response Management Yes 
Risk Assessment Yes 

Safety Management

Audit Management Yes 
Corrective / Preventive Actions No 
Incident Management Yes 
Injury Reporting Yes 
Inspection Management Yes 
OSHA Recordkeeping Yes 
Safety Risk Assessment Yes 
Training Management Yes 

Whistleblowing

Access Controls / Permissions Yes 
Automated Routing Yes 
Compliance Management Yes 
Customizable Branding Yes 
Multi-Language Support Yes 
Real-Time Chat No 
Reporting / Analytics Yes 
Workflow / Process Automation Yes 

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