Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Slashdot users, get ready to revolutionize your team's collaboration and integration efforts with Exalate! This powerful tool offers the ultimate flexibility in synchronizing Jira instances, ServiceNow, Zendesk, Github, Salesforce, Azure DevOps, and more, providing seamless data flow and harmonized processes.
Break down the barriers between different platforms and tools, eliminate data silos, and supercharge your team's productivity. With Exalate, your teams can work cohesively, regardless of their preferred work management systems, enabling unparalleled collaboration and efficiency.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Zendesk
Yes
Azure DevOps
Yes
Freshdesk
No
GitHub
Yes
Groove
No
HappyFox
No
Jira
Yes
Jira Service Management
Yes
Jira Work Management
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Azure DevOps
No
Freshdesk
Yes
GitHub
No
Groove
Yes
HappyFox
Yes
Jira
No
Jira Service Management
No
Jira Work Management
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$8.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Exalate
Founded
2011
Country
Belgium
Website
exalate.com
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
Yes
Web Services
Yes
iPaaS
AI / Machine Learning
No
Cloud Data Integration
Yes
Dashboard
No
Data Quality Control
No
Data Security
No
Drag & Drop
No
Embedded iPaaS
Yes
Integration Management
No
Pre-Built Connectors
Yes
White Label
No
Workflow Management
Yes
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes