Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Exact Synergy is a comprehensive workflow and document management solution designed for businesses. New clients acquire the technology through complete solution packages, while current users can enhance their Synergy licenses by adding more users or supplementary solutions. In collaboration with our resellers, we provide a distinctive blend of expertise and services tailored to meet the specific requirements of small and medium enterprises (SMEs). At its core, Exact Synergy serves as the foundational platform for Exact's HRM, CRM, and BPM systems. It features robust process management and automation capabilities, complete with alerts and notifications. Additionally, it offers integrated document management and archiving, efficient project management and administration tools, as well as customizable templates for HR, sales, and various business workflows. Its seamless integration with Exact for Finance and ERP ensures a unified business environment. The software supports online access and is designed for international use. Moreover, Exact Synergy for CRM effectively dissolves the barriers among sales, marketing, finance, support, and other departments that interact with customers, resulting in a cohesive organization-wide database that enhances collaboration and communication. This multi-departmental connectivity is crucial for improving customer relationships and operational efficiency.

Description

Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence No 
Datadog No 
GitHub No 
Jira No 
New Relic No 
ServiceNow No 
Splunk Cloud Platform No 
Splunk Enterprise No 
Voyced Yes 

Integrations

Confluence Yes 
Datadog Yes 
GitHub Yes 
Jira Yes 
New Relic Yes 
ServiceNow Yes 
Splunk Cloud Platform Yes 
Splunk Enterprise Yes 
Voyced No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Exact

Founded

1984

Country

Netherlands

Website

www.exact.com/us/software/exact-synergy

Vendor Details

Company Name

Unframe

Founded

2024

Country

United States

Website

www.unframe.ai/solutions/synergy

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking No 
Document Archiving No 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention No 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Alternatives

Alternatives

Synergy DBL Reviews

Synergy DBL

Synergex
Signal9 Reviews

Signal9

root9
Synergy Indicata Reviews

Synergy Indicata

Synergy International Systems