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Description

Effective and knowledgeable community managers play a crucial role in the success of online communities. Evoq Engage provides these vital leaders with a comprehensive suite of tools designed for community management, allowing them to enhance member participation and elevate the overall worth of their online spaces. With the ability to swiftly visualize community health, they can track crucial metrics such as user engagement and activity levels. Community managers are equipped to oversee interactions throughout all facets of the community. Utilizing gamification strategies proves to be one of the most powerful methods for incentivizing and nurturing positive interactions. By establishing badges, points, and special privileges, community managers can influence the desired behaviors of their members. This empowerment enables community participants to unite around shared interests and causes. Additionally, they can control group visibility, decide which content areas are accessible to their members, and implement gamification elements to encourage group activities, fostering a vibrant and engaged community environment. Ultimately, these tools enable community managers to create a thriving, interactive space that benefits all members involved.

Description

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Adobe Marketo Engage Yes 
Apsis One No 
BOLT No 
CanopyDeploy No 
DNN (DotNetNuke) Yes 
Drupal No 
Facebook Yes 
Google Analytics No 
Instiller No 
LinkedIn Yes 
Magento No 
Salesforce No 
X (Twitter) Yes 
Zapier No 

Integrations

Mailchimp Yes 
Adobe Marketo Engage No 
Apsis One Yes 
BOLT Yes 
CanopyDeploy Yes 
DNN (DotNetNuke) No 
Drupal Yes 
Facebook No 
Google Analytics Yes 
Instiller Yes 
LinkedIn No 
Magento Yes 
Salesforce Yes 
X (Twitter) No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DNN Software

Founded

2006

Country

United States

Website

www.dnnsoftware.com

Vendor Details

Company Name

VEMT

Founded

2004

Country

Netherlands

Website

www.vemt.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management Yes 
Community Management Yes 
Gamification Yes 
Referral Tracking No 
Reporting/Analytics Yes 
Rewards Program No 
Social Engagement Yes 

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification Yes 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content No 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Club Reviews

Club

Club (formerly Brandbassador)

Alternatives