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Average Ratings 1 Rating
Description
Effective and knowledgeable community managers play a crucial role in the success of online communities. Evoq Engage provides these vital leaders with a comprehensive suite of tools designed for community management, allowing them to enhance member participation and elevate the overall worth of their online spaces. With the ability to swiftly visualize community health, they can track crucial metrics such as user engagement and activity levels. Community managers are equipped to oversee interactions throughout all facets of the community. Utilizing gamification strategies proves to be one of the most powerful methods for incentivizing and nurturing positive interactions. By establishing badges, points, and special privileges, community managers can influence the desired behaviors of their members. This empowerment enables community participants to unite around shared interests and causes. Additionally, they can control group visibility, decide which content areas are accessible to their members, and implement gamification elements to encourage group activities, fostering a vibrant and engaged community environment. Ultimately, these tools enable community managers to create a thriving, interactive space that benefits all members involved.
Description
Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
Yes
BL.INK
No
DNN (DotNetNuke)
Yes
Facebook
Yes
Khoros
No
LinkedIn
Yes
Mailchimp
Yes
SAP CRM
No
Salesforce
No
Salesforce Agentforce Marketing
No
Integrations
Adobe Marketo Engage
No
BL.INK
Yes
DNN (DotNetNuke)
No
Facebook
No
Khoros
Yes
LinkedIn
No
Mailchimp
No
SAP CRM
Yes
Salesforce
Yes
Salesforce Agentforce Marketing
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
DNN Software
Founded
2006
Country
United States
Website
www.dnnsoftware.com
Vendor Details
Company Name
Khoros
Founded
2019
Country
United States
Website
khoros.com
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
No
Communication Management
Yes
Community Management
Yes
Gamification
Yes
Referral Tracking
No
Reporting/Analytics
Yes
Rewards Program
No
Social Engagement
Yes
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
Yes
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
No